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  • About Fairies . . .

    So when will fairies be fixed?? Please update us as to how the fixing of the problem is going.

  • #2
    It you are talking about the fairies disappearing during a server merge. Please file a ticket HERE along with proper screenshots

    Happy Chinese New Year!

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    • #3
      Originally posted by AE86 View Post
      It you are talking about the fairies disappearing during a server merge. Please file a ticket HERE along with proper screenshots
      No i'm talking about the Fairies disappearing after Update 4/16.

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      • #4
        You will need to file a ticket and the account will be checked for the issue.
        to file a ticket

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        • #5
          Originally posted by Rubedo View Post
          You will need to file a ticket and the account will be checked for the issue.
          I filed a ticket and they replied: We are already reported your issue to the dev team to be fixed as soon as posible. So please be patient and thaks for understanding. So I have been patient and it has not been easy... Because I'm not happy at all about it.

          Now I get an email from them that says: As our Support Elves haven't heard back from you in over two weeks we are going to assume your problem has either resolved itself, or you've found a solution on your own. As a result we will be changing the status of this ticket from Pending to Resolved

          So, what am I suppose to do be patient? Raise hell about it everyday? See how many recharges I can get my credit card to refund me and quit this bug ridden game?

          Any help would be greatly appreciated. And getting my 11 missing fairies would be appreciated even more!
          A Very upset Badass from S2

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          • #6
            Would someone wake up a developer long enough to give me my fairies back? Please!
            This is way beyond slack and ridiculous!!!

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            • #7
              Originally posted by R283033 View Post
              I filed a ticket and they replied: We are already reported your issue to the dev team to be fixed as soon as posible. So please be patient and thaks for understanding. So I have been patient and it has not been easy... Because I'm not happy at all about it.

              Now I get an email from them that says: As our Support Elves haven't heard back from you in over two weeks we are going to assume your problem has either resolved itself, or you've found a solution on your own. As a result we will be changing the status of this ticket from Pending to Resolved

              So, what am I suppose to do be patient? Raise hell about it everyday? See how many recharges I can get my credit card to refund me and quit this bug ridden game?

              what is your ticket number. ill will ask them about the issue.

              Any help would be greatly appreciated. And getting my 11 missing fairies would be appreciated even more!
              A Very upset Badass from S2

              what is your ticket number. ill will ask them about the issue.
              to file a ticket

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