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black screen with just sound after polly loading page is done

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  • black screen with just sound after polly loading page is done

    hi,
    i already post this in bug reports, and still the solution that been giving to me come back no result, still showing just black screen, with a sounds
    please read this,
    i have 2 character in this game on the same server, S193
    the problem is i can't log in to my 1st char with id iceshardz
    Click image for larger version

Name:	Picture1.jpg
Views:	2
Size:	63.3 KB
ID:	1754033
    that is what happen if am trying to log in to that iceshardz account
    and believe me i already refresh, clear cache, change dns, uninstall the browser and reinstall,
    using 3 different web browser, and try to log in using 3 different computer,
    all showing me that picture, black screen with a sound.
    then i log off that iceshardz id and directly log in to my oathblade id
    Click image for larger version

Name:	Picture2.jpg
Views:	2
Size:	354.5 KB
ID:	1754034
    as u can see this picture was capture 3 min after the first one up there
    i can log in, and thats my char iceshardz on the CoM rank
    so i believe this is NOT because of theres a problem in my computer nor my program,
    this is gotta related to something in the server or idk what it is
    i just hope it got fixed soon
    because the longer i can't log in then i just gonna fall behind more
    and i do pay to buy diamond to made my char as it is
    so i do hope i can play again soon
    thanks in advance

  • #2
    12 hours pass and not even one answer?

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    • #3
      Are you trying second character on the same browser as the first character and give me the IGN of the second character.
      File a ticket
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