Dear CST,
As you already know, prior to Patch 5.0 there were and still are a lots of bugs in the game which were attempted to be fixed in patch 5.1, but failed as you may admit or not. The game is still full of flaws as we have been experiencing. Apart from all other bugs,
I would like to notify 8 things here;
(1) LOADING:
Everything I click in the game turns into a 1~4 minutes loading with a fair chance of endless loading. I have to reload page in that case and the problem is repeated.
(2) STUCK IN BATTLE:
There is always a fair chance to get stuck in battle after "victory / failure" and battle has actually ended. Especially in 'Bloody Inferno', 'Dragon Invasion' and ocassionally in MPD's.
(3) ANIMATED DISPLAY OF ITEMS GOING INTO INVENTORY:
Please stop the animated preview of items going into inventory slowly one after another. This eats up the time in dungeons / event collections, where timing is crucial. Just send then straight into inventory with a notification.
(4) BROWSER CACHE
Everyday the browser freshly recognises the items in my inventory, clothing styles, bosses, sylphs etc. This thing contributes to the Lag/Delay which every player is facing. If the present version of the game doesn't support cache storage automatically, release an external download for 'Game Cache' which will be accessed by the game while running.
(5) WORLD BOSS HP
Please increase / regulate the World Boss's HP. Its ends in 3~4 minutes and we can't earn much Gold & Daru from it.
(6) GEM EVENT
As we all know that the "Gem Event" has broken our hearts 3 consecutive times. Please stop crippling this event. Bring back the Regular Gem Event with both Limited & Unlimited rewards as we used to have 3~4 months ago.
(7) RECOVERY SYSTEM
The new recovery system is a total failure. Players who are busy with work, like myself, miss out on certain Daily Events mainly the "Hall of Heroes" package either due to time schedule or non-availability of players. Introduce recovery of Items too.
(8) PLAYER SURVEY
Introduce a monthly player survey system thru which information can be gathered from players regarding various game related issues. And a small reward for participating in the survey. It will help you and in turn help us players too.
I assure you that my internet, pc hardware & software are working perfectly. I also understand that CST's can do very little about my complains (only a short sentence of reply to address the issue). I have also posted these issues in forum for public viewing. If possible escalate the issue for further discussion with developers. I greatly appreciate that the Customer Services have improved greatly now. Looking forward to your reply.
Regards
pikusmart
Dear Readers,
Please put your opinions in regard to this post. Thanks.
As you already know, prior to Patch 5.0 there were and still are a lots of bugs in the game which were attempted to be fixed in patch 5.1, but failed as you may admit or not. The game is still full of flaws as we have been experiencing. Apart from all other bugs,
I would like to notify 8 things here;
(1) LOADING:
Everything I click in the game turns into a 1~4 minutes loading with a fair chance of endless loading. I have to reload page in that case and the problem is repeated.
(2) STUCK IN BATTLE:
There is always a fair chance to get stuck in battle after "victory / failure" and battle has actually ended. Especially in 'Bloody Inferno', 'Dragon Invasion' and ocassionally in MPD's.
(3) ANIMATED DISPLAY OF ITEMS GOING INTO INVENTORY:
Please stop the animated preview of items going into inventory slowly one after another. This eats up the time in dungeons / event collections, where timing is crucial. Just send then straight into inventory with a notification.
(4) BROWSER CACHE
Everyday the browser freshly recognises the items in my inventory, clothing styles, bosses, sylphs etc. This thing contributes to the Lag/Delay which every player is facing. If the present version of the game doesn't support cache storage automatically, release an external download for 'Game Cache' which will be accessed by the game while running.
(5) WORLD BOSS HP
Please increase / regulate the World Boss's HP. Its ends in 3~4 minutes and we can't earn much Gold & Daru from it.
(6) GEM EVENT
As we all know that the "Gem Event" has broken our hearts 3 consecutive times. Please stop crippling this event. Bring back the Regular Gem Event with both Limited & Unlimited rewards as we used to have 3~4 months ago.
(7) RECOVERY SYSTEM
The new recovery system is a total failure. Players who are busy with work, like myself, miss out on certain Daily Events mainly the "Hall of Heroes" package either due to time schedule or non-availability of players. Introduce recovery of Items too.
(8) PLAYER SURVEY
Introduce a monthly player survey system thru which information can be gathered from players regarding various game related issues. And a small reward for participating in the survey. It will help you and in turn help us players too.
I assure you that my internet, pc hardware & software are working perfectly. I also understand that CST's can do very little about my complains (only a short sentence of reply to address the issue). I have also posted these issues in forum for public viewing. If possible escalate the issue for further discussion with developers. I greatly appreciate that the Customer Services have improved greatly now. Looking forward to your reply.
Regards
pikusmart
Dear Readers,
Please put your opinions in regard to this post. Thanks.
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