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  • Gamerocks down

    We cannot log in on Gamerocks. Please help!

    **********************
    FireAndIce
    Mage +112m
    Spouse: Styx (+110m br archer)
    Ancients guild
    Gamerocks S8

    (merged with S2, S6, S12, S39, S66 & S73)
    **********************

  • #2
    Game back up now.
    **********************
    FireAndIce
    Mage +112m
    Spouse: Styx (+110m br archer)
    Ancients guild
    Gamerocks S8

    (merged with S2, S6, S12, S39, S66 & S73)
    **********************

    Comment


    • #3
      Ha! I spoke to soon - it's gone down again.
      **********************
      FireAndIce
      Mage +112m
      Spouse: Styx (+110m br archer)
      Ancients guild
      Gamerocks S8

      (merged with S2, S6, S12, S39, S66 & S73)
      **********************

      Comment


      • #4
        I have reported this thank you
        Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

        To report bugs visit here ... Bug Reports

        Any support questions ... Support

        Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

        Comment


        • #5
          It appears down on my end as well.

          Here you can see that the host is online, but port 80 (HTTP) is not responsive, nor is port 443 (HTTPS).

          The host appears online:

          Pinging gamerocks.com [203.205.191.24] with 32 bytes of data:

          Reply from 203.205.191.24: bytes=32 time=92ms TTL=55
          Reply from 203.205.191.24: bytes=32 time=91ms TTL=55
          Reply from 203.205.191.24: bytes=32 time=90ms TTL=55
          Reply from 203.205.191.24: bytes=32 time=92ms TTL=55

          Ping statistics for 203.205.191.24:
          Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
          Approximate round trip times in milli-seconds:
          Minimum = 90ms, Maximum = 92ms, Average = 91ms


          Tracing route to gamerocks.com [203.205.191.24]
          over a maximum of 30 hops:

          ... censored for privacy ...
          7 90 ms 89 ms 89 ms palo-b22-link.telia.net [62.115.122.36]
          8 93 ms 90 ms 97 ms oriental-ic-328160-palo-b22.c.telia.net [62.115.9.149]
          9 * * * Request timed out.
          10 92 ms 91 ms 101 ms 203.205.191.24

          Trace complete.

          Port 80 (HTTP) Down:

          SOCKET
          gamerocks.com:80
          Start Time: 2018-02-26 14:21:57.720

          t=213310 [st= 0] +SOCKET_ALIVE [dt=5271]
          --> source_dependency = XXXX (CONNECT_JOB) <= Note that this CONNECT job was SUCCESSful.
          t=213310 [st= 0] +TCP_CONNECT [dt=42]
          --> address_list = ["203.205.190.40:80","203.205.190.49:80","203.205.190.47:80","203.205.190.39:80","203.205.190.29:80","203.205.191.24:80","203.205.190.35:80","203.205.191.22:80","203.205.191.23:80","203.205.190.50:80","203.205.191.21:80","203.205.190.44:80","203.205.190.48:80","203.205.190.33:80"]
          t=213310 [st= 0] TCP_CONNECT_ATTEMPT [dt=42]
          --> address = "203.205.190.40:80"
          t=213352 [st= 42] -TCP_CONNECT
          --> source_address = XXXXXXXXXXXXXXXXXXXXXXX (CENSORED)
          t=213352 [st= 42] +SOCKET_IN_USE [dt=XXXX]
          --> source_dependency = XXXX (HTTP_STREAM_JOB)
          t=213352 [st= 42] SOCKET_BYTES_SENT
          --> byte_count = 397
          t=218581 [st=5271] SOCKET_READ_ERROR
          --> net_error = -101 (ERR_CONNECTION_RESET) <= Here you can see the CONNECTion was RESET!
          --> os_error = 10054
          t=218581 [st=5271] SOCKET_CLOSED
          t=218581 [st=5271] -SOCKET_IN_USE
          t=218581 [st=5271] -SOCKET_ALIVE

          Port 443 (HTTPS) Down:

          Connection to https://www.gamerocks.com was halted after the handshake was initiated.
          Normally, a HTTP2_SESSION would follow a successful CONNECT_JOB, HOST_RESOLVER_IMPL_JOB and SOCKET.
          Connection to https://www.gamerocks.com failed at the SOCKET stage, so no session (HTTP2_SESSION) was established after.

          This is possibly an application level (HTTPD) problem that has to be addressed by contacting their webmaster, or their web hosting company is blocking them from sending any data back to user requests.

          EDIT @4:40pm:

          Their entire company appears offline. It might be a hosting issue or something else that prevents them from sending any data back. Hopefully it gets resolved soon. At the mean time, we could only be patient.
          Last edited by wtfarmers; 02-26-2018, 03:47 PM.

          Comment


          • #6
            Originally posted by GM_Equinox View Post
            I have reported this thank you
            This has been hours now. When are we getting the game back up again?
            **********************
            FireAndIce
            Mage +112m
            Spouse: Styx (+110m br archer)
            Ancients guild
            Gamerocks S8

            (merged with S2, S6, S12, S39, S66 & S73)
            **********************

            Comment


            • #7
              Are you able to restart servers?
              Yes?
              Do it !

              Comment


              • #8
                what are thay doing playing with the servers

                Comment


                • #9
                  probably they found the Off Switch
                  Now they are looking where's the On Switch

                  Comment


                  • #10
                    to much ....
                    Last edited by MemoryLane; 02-27-2018, 03:45 AM.

                    Comment


                    • #11
                      Gamerocks is down server 226 east
                      Live long and prosper.

                      Comment


                      • #12
                        Update @4:40pm:

                        Now they appear to have lost DNS (host still reachable by IP):

                        > tracert www.gamerocks.com
                        Unable to resolve target system name www.gamerocks.com.

                        >tracert 203.205.191.24

                        Tracing route to 203.205.191.24 over a maximum of 30 hops

                        ... censored for privacy ...
                        7 103 ms 92 ms 89 ms palo-b22-link.telia.net [62.115.122.36]
                        8 91 ms 93 ms 93 ms oriental-ic-328160-palo-b22.c.telia.net [62.115.
                        9.149]
                        9 * * * Request timed out.
                        10 108 ms 121 ms 101 ms 203.205.191.24

                        Trace complete.

                        Company taken offline?

                        I just did a little research. Their entire company (Gaea Mobile) appears down. Not only gamerocks.com, but also gaea.com and gaeamobile.com are unreachable. Maybe they had other issues than application error. My site had a similar problem before (host reachable but outbound data was not allowed), due to it reaching monthly bandwidth allowance, and it had happened on a real host and on AWS. But I don't know anything about gamerocks and can't speak for them.

                        Comment


                        • #13
                          Originally posted by petervie View Post
                          probably they found the Off Switch
                          Now they are looking where's the On Switch
                          looks like it *laughs*

                          Comment


                          • #14
                            is gamerocks still down as i cant get access and the isit up tool is also reporting the game as down, could this be the final curtain call

                            Comment


                            • #15
                              it may well be i am about to get my life back lol

                              Comment

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