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  • ticket response

    can I get a ticket response its been 3 days now and nothing yet, case # 555149

  • #2
    Originally posted by itsmemewho View Post
    can I get a ticket response its been 3 days now and nothing yet, case # 555149
    If the mods forward your ticket several times, you might get one more response.

    After a certain amount of responses/time they just stop responding at all. The mods don't recommend it, but you may just need to open a new ticket and link to that ticket.

    Comment


    • #3
      So, it seems your ticket is waiting for you to respond with the requested information. They can't proceed without proper verification. You should have been told in your ticket what they need from you. Once you've provided that, they will process your request.
      New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

      Received a random forum error? Refresh the page first, sometimes the error message is the error.

      Some inboxes are broken, including mine. Please don't send me private messages at this time.

      Rules of the Forum are found here.

      R2Games Ticket System for browser games: https://www.r2games.com/support

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      • #4
        I gave them all the things they asked me to do, I get that I cant change my email but at least I want to know if they can reset my pass

        Comment


        • #5
          When the information doesn't match perfectly, which can happen if you've moved or if you've changed ISPs, they need the screenshot of a receipt from a purchase.
          New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

          Received a random forum error? Refresh the page first, sometimes the error message is the error.

          Some inboxes are broken, including mine. Please don't send me private messages at this time.

          Rules of the Forum are found here.

          R2Games Ticket System for browser games: https://www.r2games.com/support

          Comment


          • #6
            I gave them the only transaction screenshot I have which was November 2015, that's the lastest 1 cause that's the only time I recharge which was for v.i.p

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            • #7
              I've sent you a pm.
              New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

              Received a random forum error? Refresh the page first, sometimes the error message is the error.

              Some inboxes are broken, including mine. Please don't send me private messages at this time.

              Rules of the Forum are found here.

              R2Games Ticket System for browser games: https://www.r2games.com/support

              Comment


              • #8
                thought was fun post till read "recharge", and got a answer, should immediatly go and play lotto or any other luck based game (nesides wartune) cause ur blessed with luck. "normal" people only get auto replies or messages that tickets have been closed, without anything changed at all

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                • #9
                  i cant removed battle protection to forged its been since last year R2 dont care about players if they did.answer ingames messages you have to be pretty stupid have us go off site.the less i played this the better last 2 years only made game worse im sorry i put almost 5 years here

                  Comment


                  • #10
                    Originally posted by R274038 View Post
                    i cant removed battle protection to forged its been since last year R2 dont care about players if they did.answer ingames messages you have to be pretty stupid have us go off site.the less i played this the better last 2 years only made game worse im sorry i put almost 5 years here
                    You need to post your own thread for this issue and include a screenshot of what exactly it is you are having an issue with, please.
                    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                    Received a random forum error? Refresh the page first, sometimes the error message is the error.

                    Some inboxes are broken, including mine. Please don't send me private messages at this time.

                    Rules of the Forum are found here.

                    R2Games Ticket System for browser games: https://www.r2games.com/support

                    Comment

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