There was a bug affecting the Refiner Pack I and Refiner Pack II resulting in players who purchased these packs to receive 1 Refinement Crystal instead of the intended 100.
The development department will compensate players with the remaining 99 Refinement Crystals for those who bought one Refiner Pack I/ Refiner Pack II, or 198 Refinement Crystals for those who bought two packs. Refinement Crystals are expected to be sent in 72 hours. No ticket is needed at this time.
We apologize for the mistake with this pack and thank you for your patience while this is resolved.
The development department will compensate players with the remaining 99 Refinement Crystals for those who bought one Refiner Pack I/ Refiner Pack II, or 198 Refinement Crystals for those who bought two packs. Refinement Crystals are expected to be sent in 72 hours. No ticket is needed at this time.
We apologize for the mistake with this pack and thank you for your patience while this is resolved.
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