server did not get compensation for this weeks maintenance

[R215564585]

server 1 west did not get compensation for this weeks maintenance....in fact since the server started we have only gotten compensation for the weekly maintenance on one occasion

[R215564585]

got it this morning

[R215564585]

Server 1 west has yet to receive our weekly maintenance compensation for this week

[*Minori*]

Server 1 west has yet to receive our weekly maintenance compensation for this week

Thank you for letting us know. I'll notify the team.

[R215564585]

Still no compensation for this weeks maintenance for server 1 west

[*Minori*]

Still no compensation for this weeks maintenance for server 1 west

Have you checked the hot claim? If you have and it's not there please, send me a screenshot. Thank you!

[R215564585]

what is hot claim?...all compensation when we get it has been under events?

[karjen]

here are the screen shots you wanted

[*Minori*]

here are the screen shots you wanted

Thank you.

what is hot claim?...all compensation when we get it has been under events?

If that is where maintenance compensation is supposed to be then yes. Please, remember I'm not very familiar with this game and I'm just trying to help make sure you guys are taken care of.

[R215564585]

looks like no compensation for this weeks maintenance..not the first time this has happened

[*Minori*]

looks like no compensation for this weeks maintenance..not the first time this has happened

Yes, I apologize for not posting sooner. It's been confirmed that there was no compensation for this week.

[R215564585]

any idea why?

[*Minori*]

any idea why?

I apologize, but they've decided that there will not be any maintenance compensation at this time. I don't know the reasons why unfortunately.

[R215564585]

maybe there should be no recharging until they do