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  • kitsune86
    started a topic Deleting account

    Deleting account

    Hello,

    Somebody registered an account using my adress email to play some of your games.
    Since then my mailbox is getting spamed continuously for an account activation, even if I've added it to the spam !

    I had to activate the account today to connect to it to find out if there was any option to close the account.
    I haven't been able to find a way to delete the account created with my mailbox without my consent !
    I haven't been able to find a way to open a ticket to any support.

    So I'm asking you kindly to delete this account I didn't ask in the first place !

    Edit : and don't tell me "account can't be deleted" like it was said on any other post
    It's written on your term of service that the company "reserve the right to suspend, alter, remove, or delete User Content, or to limit, temporarily suspend, or permanently terminate access to the Services"

    And if I need to break the rules to have this account I didn't ask for, to be deleted or banned then I will do it gladly !
    So better save time for every one and delete it already

    Edit 2 : And now since I've changed the password to be able to connect and complain about this account I didn't sign for, the person that created it using my mailbox is spaming for the "retrieve" password option !

    So please delete this F**king account !
    Last edited by kitsune86; 12-29-2017, 11:02 AM.

  • MemoryLane
    replied
    Originally posted by R215448507 View Post
    Hi. I want this account deleted NOW. I don't "use it" anymore (it was hacked and think that I never asked for this account, however I changed the password just to be sure). PLEASE DELETE THIS ACCOUNT NOW. I DON'T WANT MY EMAIL BE VULNERABLE BECAUSE A HACKER. So please do it, or things will get dangerous for me and my security. I'm scared. Someone... HELP ME. I need help... I'm desperate.
    Once more, since the entire contents of the thread have been skipped, again.

    https://www.r2games.com/support is the link to Support. You need to contact support with your request. Forum mods cannot assist with this request.

    This thread is now closed in the hopes that the next person will actually read it.

    Leave a comment:


  • R215448507
    replied
    Hi. I want this account deleted NOW. I don't "use it" anymore (it was hacked and think that I never asked for this account, however I changed the password just to be sure). PLEASE DELETE THIS ACCOUNT NOW. I DON'T WANT MY EMAIL BE VULNERABLE BECAUSE A HACKER. So please do it, or things will get dangerous for me and my security. I'm scared. Someone... HELP ME. I need help... I'm desperate.

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by jerin_geo View Post
    Hi, I did try submitting a request in the support page.. but due to some reason, it always says that I entered incorrect parameter. "Invalid parameter entered - please contact support.#21". What do I do now?
    Try clicking this link https://www.r2games.com/support and then select any non-billing related category, scroll to the bottom of whatever article it is and select Submit Ticket. If you still have an issue, I'll need a screenshot that shows the whole error and the URL bar.

    Leave a comment:


  • jerin_geo
    replied
    Hi, I did try submitting a request in the support page.. but due to some reason, it always says that I entered incorrect parameter. "Invalid parameter entered - please contact support.#21". What do I do now?

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by R264233729 View Post
    Hello. So just found too that I have an account on R2Games that I didn't sign up for. What's the procedure to delete it?
    The procedure is the same as it was the last 4 times I posted it in this thread.

    Leave a comment:


  • R264233729
    replied
    Hello. So just found too that I have an account on R2Games that I didn't sign up for. What's the procedure to delete it?

    Leave a comment:


  • pucerone
    replied
    Hi! So, I saw that someone else got the same issue, but I just found out that I have an R2 Games account that I didn't sign up for. Even your policies say that apparently you cant delete any account, I never signed up for it and I don't want my information in places I don't know. Please delete my account.

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by Rayknightfire View Post
    Hello there. I have R 2 games account and i want it remove permanently as of right now. I have made this about a half ago.
    You will need to submit a ticket to https://www.r2games.com/support/?ac=ticket&for=account for assistance with your request.

    Leave a comment:


  • Rayknightfire
    replied
    Hello there. I have R 2 games account and i want it remove permanently as of right now. I have made this about a half ago.

    Leave a comment:


  • Rayknightfire
    replied
    Hello there. I have R2games account and i want it remove permanently as of right now. I have made this about a half ago.

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by R214729923 View Post
    I have the same problem I found out today that I have an account for the services that you provide!!please remove everything that is associated with this account or a lawsuit and an office complaint will be filled against the company r2 games in the European commission and its services.
    As mentioned previously in this thread, you need to contact support at www.r2games.com/support for assistance with your request.

    Leave a comment:


  • R214729923
    replied
    I have the same problem I found out today that I have an account for the services that you provide!!please remove everything that is associated with this account or a lawsuit and an office complaint will be filled against the company r2 games in the European commission and its services.

    Leave a comment:


  • R212670995
    replied
    Hi! I just recently found out that I have a r2game account that I NEVER SIGNED UP FOR! I didn't even receive some kind of verification email, which tells me 'I DIDN'T SIGN UP FOR IT!' So you would please delete this account that is using my email.

    Leave a comment:


  • R212670995
    replied
    Hi! I just recently found out that I have a r2game account that I NEVER SIGNED UP FOR! I didn't even receive some kind of verification email, which tells me 'I DIDN'T SIGN UP FOR IT!' So you would please delete this account that is using my email.

    Leave a comment:

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