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Facebook Players - Info Wanted - Updated

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  • Facebook Players - Info Wanted - Updated

    A number of people who play through Facebook have reported not being able to access their characters through the main site, instead they are greeted with the character creation screen. Currently, the only way to access the character is to continue to go through the Facebook page.


    If you are experiencing this issue, please send in a ticket to www.r2games.com/support (Crystal Saga II is at the bottom of the game list) so that R2 can view your account information and fix this issue.
    Last edited by MemoryLane; 09-01-2016, 10:48 PM. Reason: Updated.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

  • #2
    Hi,

    I am one of those people who is experiencing this problem.

    IGN: Yoshi
    Server: (S3) Heavenly Isle

    Comment


    • #3
      Hi, I also access my account on the server 3 by facebook, but my character is now disappeared, I am seeking help.

      Server: (S3) Heavenly Isle
      Nickname: Cris
      Lvl: 55

      Comment


      • #4
        same! i can't enter for the main site ....

        Nick: Rider

        Server: [S2] Twilight Plains

        Comment


        • #5
          Thank you. R2 is now aware of this issue and has requested tickets be sent in so that R2 can check the accounts and fix the issue.
          New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

          Received a random forum error? Refresh the page first, sometimes the error message is the error.

          Some inboxes are broken, including mine. Please don't send me private messages at this time.

          Rules of the Forum are found here.

          R2Games Ticket System for browser games: https://www.r2games.com/support

          Comment


          • #6
            Hi im always experience that but since yesterday it became worse pls fix this

            IGN: Furinji
            Server: (S2) Twilight plains
            Last edited by ronald_romanisti; 09-10-2016, 11:24 PM.

            Comment


            • #7
              also today at least the FB page isn't working, what's going on R2?

              Comment


              • #8
                Hi, I also experienced this and my account is still in the server. Hope you help me

                IGN: beboy17
                Server: (S67) Crystal Peak

                Comment


                • #9
                  Originally posted by Je Murry M Berniza View Post
                  Hi, I also experienced this and my account is still in the server. Hope you help me

                  IGN: beboy17
                  Server: (S67) Crystal Peak
                  You will need to file a ticket with support for assistance. The link is located in my signature.
                  If you have a problem, need assistance and we can't help? Submit a ticket with R2 here
                  Please, view the bug report list here - CS1
                  Forum Rules are located here
                  Please, view the bug report list here - CS2
                  Looking for a guide? Try here.*

                  CS1 - FAQ here

                  Please, note my inbox is broken. Post your issue or question on the forums.

                  Comment


                  • #10
                    r2games already mailed me but and I already reply but until now there's no response yet. I can provide some proof but not really accurate because it was created way back 2014 and all I have is a FB page.

                    Comment


                    • #11
                      Originally posted by Je Murry M Berniza View Post
                      r2games already mailed me but and I already reply but until now there's no response yet. I can provide some proof but not really accurate because it was created way back 2014 and all I have is a FB page.
                      You only need to post in one thread, and you only need one ticket.

                      You didn't include any information about the account the character was on, so it is going to be difficult for them to help you recover it.
                      New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                      Received a random forum error? Refresh the page first, sometimes the error message is the error.

                      Some inboxes are broken, including mine. Please don't send me private messages at this time.

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: https://www.r2games.com/support

                      Comment

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