Joyopark Update Part Three

[natsuhumble]

this is my ticket number 576861
i hope (J3)Natsu transfer to (S56)natsuhumble and i trust to R2 team to restore my account or cloning..thanks..
im tired for a few months for waiting for restoretion my account, every day, night and minute visit your page forum, but untill now no action..

[R27900779]

i agree with the cloning idea. clone their characters. if they are not capable enough of moving them to their accounts. give the people their work and investment back. you think crystal refunding them will be a solution? it won't. those people that were 120 arent gonna agree with it, and i dont blame them. this feels to me like someone's making fun of them all and laughing in their faces saying "oh well. bad luck guys. now shoo or start over". seriously

[Shroominator]

yes, i sent the ticket and still no reply. you know if this company would take a minute and come on the forum with some official message to us that just had thier chars lost, this waiting game wouldnt be so bad. it really angers me that i get some message they cant restore my char and when i write back, i recieve nothing. r2 games doesnt seem to be a very personable company. memory lane, as i have told you in the past you are doing a great job, but this is above you and they need to come out and do or say soemthing.they put too much on memory, i think and its not fair to her either(or him) so please, can we have some official post of what r2 is planning on doing about the chars they lost? this isnt just about money, this is also time we spent on the chars. right now as the days drag on, these are days we are missing from playing. every week we are falling behind more and more. enough is enough, i want them to clone our chars and give us crystals for all the time and bull- we have been going through, so whats the deal r2?

[CarbonXD]

sent the ticket and no reply. so what's the point in sending a ticket. if they don't want to hear from me that I refuse to take THEIR errors into accounts, they shouldn't make me send one. if your payed staff, r2games, can't deal with account related issues, then you need to change them. we are spending real money for this, worked money, spend our time with this, just to lose OUR time and money?? I don't think so. FIX IT, because it's your errors and your mistakes, NOT OURS

[natsuhumble]

why delete my character (S56)natsuhumble, i said my ticketing number message all of imformation for (J3)Natsu transfer to character (S56)natsuhumble, why you delete
this>>(S56)natsuhumble, now i create again (S56)natsuhumble, beacause its your fault not me, all of my time for leveling day by day my character and spent my money..

[natsuhumble]

The R2Games Team! please! read my new message, my private message, what happen? my (J3)Natsu failed to properly restore...its so hard for me! i creat a new character (S56)natsuhumble lvl 1 all of information for (J3)Natsu please transfer to other account (S56)natsuhumble....

[R219433870]

how do i fill out a ticket if it wont let me because i cant fill in the char name?i had it filled out but it wont send without a char name and this is a clean account so how do i do it?

[rxl666]

That is ****. They said the characters were already restored to the wrong account. This is not the fault of the players. The incompetence of them is unbelievable. They have no reason they can't give the characters back that were already restored INCORRECTLY on their part. The only thing that would be right is if they can't move the characters to make an identical clone with at most the name changed to not overwrite the already existing characters.

[JokerF2510]

Recipient Users: JokerF2510 natsuhumble R215577251 TinkyDori xavi3rtan

Dear Joyopark Playe
Dear Joyopark Player,
As you are aware, an error occurred when attempting to restore your character to your new account. As such, we will be unable to restore your character now. However, we still wish to see about making amends to you. In order to get this process started, we need for you to file a ticket with us containing your character name that we failed to properly restore.
Thank you,
The R2Games Team

i got this message..!!

[natsuhumble]

please MemoryLane i give you message today, and u read my message for my new information, please transfer to my new account..(J3)Natsu error restore why?

[JokerF2510]

any update...??????

[natsuhumble]

my friend berylace restored already, but my (J3)Natsu not restore please i need my character..

[(J3)ChaosOrison]

ML can my character (J3)ChaosOrison be transfered to my other account if possible cause the email i passed was a uncreated account and it was supposed to be with the ".ph" on the last part of the email

[MemoryLane]

So basically they put all the characters on the wrong account for "information checking" and then said they cant restore them like a bunch of idiots after they were incorrectly restored? Personal guess as to what is going on, but seems close to me. Well they have the characters, they said they are going to restore them on maintenance the past month, there's no excuse for them not to. If they can't do that simple of a job then they need to be replaced. Let someone else do it.

Ehh... not exactly. There was only a small batch that were restored to the wrong accounts (no worries about that, the accounts are clean, no one can access them) in error. They were suppose to fix that error this past maintenance, and weren't able to. I've made it clear we aren't accepting that, so now we wait until I hear back on that.

[CarbonXD]

this is a character with major investment in it. probably some of the characters on the list are the same. this is unnacceptable and I don't like the sound of it. if they were already restored and needed to be moved, I don't see what the problem is