Hi R2 kindly check if it is a bug because i did not receive my first payment pack..i bought vip today...thank you.
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i did not receive my first payment pack.
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Subscribing to VIP doesn't count as a first purchase. You have to buy crystals in order to get the first payment pack.New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5
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If it was your first transaction, give it a 24 hour process period before your goods are delivered. However, do make sure your transaction was successfully completed -- you can confirm so by accessing the My R2 section of your account and viewing your Order History. If your purchase was completed and was not your first transaction (or was and it's been over 24 hours), file a ticket here with your order number: http://support.r2games.com/. The GMs will review your order and proceed from there.Originally posted by R281895733 View Posthey admin? how can i get my 500 crystal? i just bought a while ago
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