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i did not receive my first payment pack.

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  • i did not receive my first payment pack.

    Hi R2 kindly check if it is a bug because i did not receive my first payment pack..i bought vip today...thank you.

  • #2
    Subscribing to VIP doesn't count as a first purchase. You have to buy crystals in order to get the first payment pack.
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    • #3
      First payment pack is if you buy crystals not if you buy vip.

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      • #4
        So if you want VIP you have to spend at least 13 dollars to get the first payment pack which is still not bad.

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        • #5
          After you buy xtals for the first time you must wait 24 hours before they are delivered to you.
          The Laws of This World...I'LL DESIDE THEM!

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          • #6
            First payment pack is ONLY buy crystals.

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            • #7
              hey admin? how can i get my 500 crystal? i just bought a while ago

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              • #8
                Originally posted by R281895733 View Post
                hey admin? how can i get my 500 crystal? i just bought a while ago
                If it was your first transaction, give it a 24 hour process period before your goods are delivered. However, do make sure your transaction was successfully completed -- you can confirm so by accessing the My R2 section of your account and viewing your Order History. If your purchase was completed and was not your first transaction (or was and it's been over 24 hours), file a ticket here with your order number: http://support.r2games.com/. The GMs will review your order and proceed from there.

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