Minori's Fix-It List

[*Minori*]

Here is a list of compiled known issues pertaining to CS1 that are currently needing to be fixed.
If you have a glitch/bug please report them to us, and we will do our best to get them fixed. Comment here, or private message us the details.
Every bug report should include the following information:

• Screenshot/Video. Screenshots and videos eliminate any confusion on where an issue is, and what the issue looks like in the game. Please always include a screenshot. Videos are helpful when a screenshot or two do not fully depict the issue.
• Description. A clear description of the issue is always needed. Please use specific, full game names at least once in the post, as abbreviations are often too short for the search tool.
• Steps. When an issue is not easily encountered by a simple point and click, the steps taken to reproduce the issue will be needed.
• Character name and server. In the event the issue needs to be looked into from the perspective of the reporter, knowing which character is experiencing the issue, or in the level range required to encounter the issue, helps the team test the issue.

This will help us get the issues fixed. We don't always need the character name, but the server can be helpful. Please remember you're not required to post that information here on this thread. You can private message the information to either of us. We respect your privacy in all matters, but we will require details and screenshots/videos.

List of known issues that have not been fixed:
[X] Deification system: The 3-hour buff once collected if you die the buff disappears
[X] Ladder: Once you pass floor 110 if any party member disconnects all players are kicked from the party and returned to starglade.
[X] Removal of Quartermaster Purple Lily from the Green Dragon Wheel [Replaced with Quartermaster Token]
[] Void party splits randomly (Partially can be avoided provided members wait for each person to load in)
[X] Teleport scrolls do not work in the 150+ areas
[] Do not receive items when disenchanting 125+ equipment [Pending Player Verification]
[] Island of Blessing timer randomly disappearing [Requires more information - Players]
[X] Shifter frag level requirement 80 should be 30
[X] Shifter frag skill blood cry not functioning
[X] Event items do not drop after 120 areas.
[X] 165 Palace Ruins players with VIP are only able to enter the dungeon with the use of Dungeon Keys
[X] Lack of notification for world boss - Ice Queen
[X] Unable to pick up red loot items - The Pantheon 175 Dungeon [Changed to orange drops]
[] Removal of Treasure Keys from dungeons ( Exelorn Hollows, Purgatory, and Evil Beast Sanctuary) - Old event
[X] Banner once fused now is no longer unbreakable and has durability.
[X] Evil Beast fails when upgrading to Celestial the equipment disappears.
[X] Unable to buy certain items in the players' shop [Information located here]
[] Remove Vault Expander from Green Coins - The item is no longer available. [Pending Player Verification]
[X] Eidolon System - Remove Quartermaster Purple Lily from dig. This is an event item.
[X] Gear Evolve - Frags can no longer be consumed with auto-input
[X] Dragon Sword purchased inside ladder can only be used by priests.
[X] Happy Bunny Quest - Unable to be deleted [The quest can be turned in or abandoned.]
[X] World Bosses - Ominous Coast 4 - Malevolent Scorpion (200), Ominous Temple - Aquatic Ape (220), Ominous Palace - Sardon the Destroyer (240) are not supplying credit for killing them during the World Boss event.
[X] Exquisite Enchantment Crystal - Once enchanting has reached 16+ it is no longer a 100% success rate.
[] Hiding Auras - After a few seconds pixie and genie appear again. [Pending]
[X] Hiding Auras - Holy Favor, Sperion, Chi, and Soul. (Option to hide these auras are located in the settings tab.)
[X] Ladder Floor 134 - Monster is unable to be killed.
[X] Ladder Floor 135 - Monster is unable to be killed.
[X] Ladder - If you enter before the party lead you to lose the ladder run. Lvl 50, Lvl 100
[X] Ladder Rewards - 141 and up are supplying fewer Soul Shards than floor 140.
[X] Beastmaster - Ancients of Blessing - Skill is fixed.
[X] Reiki Skills acting as debuff - Fixed
[] Soul Star Pack - Soul Star Voucher unable to be utilized. [Pending Player Verification]
[X] Land Grab Towers - Disappearing
[X] Land Grab - Point System
[] Shifters - Fallen Angel skill - Fallen Hope
[X] Portal for 240+ - Low level players are able to run through resulting in "loss of afk time"

Note: When a glitch or bug has been fixed I will indicate this with an x in the brackets like so [X]
Anything marked in blue requires video documentation
Anything marked in red requires character and server information as the issues only affect some players.
Anything marked in orange is pending response from R2 or player verification that something has been fixed.
Anything marked in green requires more information from players

This thread is intended for bugs/glitches. Please, only post in this thread if it's regarding a bug or a glitch. This will allow us to easily find the problem/information and report it. If it's something else please, find the respective portion of the forum and post it there. Thank you for your understanding!

[Caia_R21125326]

But all the loot in ladder except that one is pick-able. its 1 min waiting til it can be picked up =(
its like all the loot in sg relics. its red. though its a party up dungeon. we can always roll loots on party.
guess its just feature to make player lose patience and proceed to next room or wait and loot, sigh

i get it if its like the public dungeon where many people come and go..
just not ladder loots and sg relics..

[*Minori*]

Looting something that's red means you're trying to pick something up that isn't available to all players for looting, yet.

[Caia_R21125326]

is the red loots for ladder floor 140 a bug?
Can we have red loots pickup option?

[*Minori*]

This isn't a bug, but there will be a posting made next week for suggestions, wanted events, and over all adjustments.

[Dode.]

Divinity system needs a way to reset your selection. Even if its a crystal item. currently you are completely stuck with what you select even if it was a poor choice.

[*Minori*]

*Minori* got a vid of the ladder bug in action. tried to send in private message but forum said some sort of error

Players will lose their daily Ladder attempt if they:
1) try to enter before the party leader
2) try to enter a floor other than the floor the party leader entered
3) choose the wrong option of leader or member to enter ladder.

https://www.youtube.com/watch?v=HGxDpkj9D2Y

My inbox is broken. Please, post the issue on the forums for assistance.

Thank you for providing the video. I will view it and provided it's following the rules I will forward it to the team.

[Dode.]

*Minori* got a vid of the ladder bug in action. tried to send in private message but forum said some sort of error

Players will lose their daily Ladder attempt if they:
1) try to enter before the party leader
2) try to enter a floor other than the floor the party leader entered
3) choose the wrong option of leader or member to enter ladder.

https://www.youtube.com/watch?v=HGxDpkj9D2Y

[Dode.]

the issue isnt the individuals progress, its with the combined server progress, which add all the individuals progress up. its not adding what has already been done therefor any gain from this point on will only be made on future progress. basically that 11k progress we made already is useless, and doesnt count.

[*Minori*]

With PVE WEST server merge, the Bounty system reset, the bounty hall went to lvl 1 which is fine, we can get it backup. the problem is with the bounty Rewards. it still has all our achievement goals logged, but the SP reward points were reset. the SP rewards are based on achievements completed by all players on server. so basically, we lost all progress from achievements with no way to get them back. see attached picture.

I can see in the screenshot your progress for achievements is going back up. The rewards for completing achievements will not be continuously provided. However, I have forwarded this several times regarding the systems resetting back to 0 after each merge. I suggest filing a ticket with support for assistance regarding the bounty issue.

[Dode.]

With PVE WEST server merge, the Bounty system reset, the bounty hall went to lvl 1 which is fine, we can get it backup. the problem is with the bounty Rewards. it still has all our achievement goals logged, but the SP reward points were reset. the SP rewards are based on achievements completed by all players on server. so basically, we lost all progress from achievements with no way to get them back. see attached picture.

[PsychNM]

235 Dungeon. If you get Palace ruins and you leave the dungeon by disbanding party you get teleported to Tree of Life by cragstone portal, instead of Omnious Palace. Can we get a fix to that please?
Also adding Sacrifical Relics. Does the same thing.

[*Minori*]

Thank you for providing screenshots. I'll notify the team of the issue.

[Caia_R21125326]

Is it just me or the Quartermaster is missing the Soul Star Voucher Exchange?

I bought some Soul Star Pack that contains Soul Star x3 and Soul Star Voucher x1... but where is that Soul Star Voucher Exchange?

[*Minori*]

Please, provide details. Telling me there is a bug is not beneficial to fixing the issue. Details, screenshots are required. Thank you.