Moderators are volunteers. We are not paid to help. Try not to demand and yell at us. We don't like it. Thank you.
In regards to why the videos are needed please try to understand that there are language barriers. We have someone who assists us and then it's transferred to who fixes the game. It goes from players to moderators to the devs and then it's translated from English to Chinese and then finally reaches ops. Some words aren't able to be properly translated that's where confusion occurs. The videos help prevent that confusion and truly demonstrate the problem a player is experiencing. The degrees to which are variating depending on which player is creating the video. Yes, they might be the same, but it could be worse for you but not as bad for another. I hope this helps clear up why the videos in situations like these are required to get a problem fixed.
In regards to why they are trying to fix Happy Bunny versus removing it entirely is to give players new content. This is a new event. Something players can actively do and not a system that is often complained about being cashed. I understand the problems occurring are frustrating, but try to remember that they are trying to implement new content to make players happy.
I assure you they are trying to fix the problem and your continued patience is appreciated. Thank you.
In regards to why the videos are needed please try to understand that there are language barriers. We have someone who assists us and then it's transferred to who fixes the game. It goes from players to moderators to the devs and then it's translated from English to Chinese and then finally reaches ops. Some words aren't able to be properly translated that's where confusion occurs. The videos help prevent that confusion and truly demonstrate the problem a player is experiencing. The degrees to which are variating depending on which player is creating the video. Yes, they might be the same, but it could be worse for you but not as bad for another. I hope this helps clear up why the videos in situations like these are required to get a problem fixed.
In regards to why they are trying to fix Happy Bunny versus removing it entirely is to give players new content. This is a new event. Something players can actively do and not a system that is often complained about being cashed. I understand the problems occurring are frustrating, but try to remember that they are trying to implement new content to make players happy.
I assure you they are trying to fix the problem and your continued patience is appreciated. Thank you.
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