No CS at Facebook?

[XoXoXoXmOo]

I want to load up using facebook game cards and I already redeemed it. But the problem is i cant log in through fb ut i can log in through the site.
If i click recharge on fb with the authentication error and successfully bought $20 there would it be registered to the account even if it is not log in? And then I will log in to the scs.r2games.com to use the crystal?
I need an immediate reply please cuz this was problem since yesterday

[Reverie]

The GMs are better equipped to assist you with your inquiry. You will need to file a ticket through our support page here: http://www.r2games.com/support/

[XoXoXoXmOo]

My post yesterday was removed. WOW!!! Is that how you entertain problems from your players?

And CS is the only game i cant play on FB. Eternal Saga is working just fine. Please help me.
I filed a ticket already but after filing they dont give me ticket number

[Reverie]

And CS is the only game i cant play on FB. Eternal Saga is working just fine. Please help me.
I filed a ticket already but after filing they dont give me ticket number

Your case number is located at the very bottom of the e-mail you should have received from R2.

[XoXoXoXmOo]

Ma'am/Sir can you send me the reply to another e-mail cuz I have no access anymore to the yahoo mail I used for my facebook. My yahoo mail was created when I was in secondary education level so most probably i cant remember the password.

Or if you want I can file a ticket again but using my e-mail and still fillng-up the email i used in fb.

Thank you so much


EDIT: Just to inform you, I already refunded the fb cash by asking FB Admin.
What's my problem nw is not able to enter the game thru FB

IGN: xXmOoXx
Server: S78 Crystal Spire

[Reverie]

If your character was created on our platform, you will only be able to access it here. Facebook access is not interchangeable.

[XoXoXoXmOo]

If your character was created on our platform, you will only be able to access it here. Facebook access is not interchangeable.

If that so, How can I log in thru FACEBOOK? I mean I will play on facebook so that I can use my FB GAME CARD?

[Reverie]

Again, did you create your character here or on Facebook? If you created it here, you cannot access your character through Facebook.

[Pangetmoo123]

I see now, so if i will delete the toon hcreated here, I can now go to facebook and there creat a new toon? to use my game card?

[XoXoXoXmOo]

Again, did you create your character here or on Facebook? If you created it here, you cannot access your character through Facebook.

Hey sir, its been weeks and I still cant play.
I even made a new fb account and tested if I can play using that new account but unfortunately, I still cant.

Always server failed

[Reverie]

It appears that Facebook's CS app is no longer functional, nor has it been for a good while. You will need to access our game directly through our site.

P.S.
Not a sir.

[XoXoXoXmOo]

Again, did you create your character here or on Facebook? If you created it here, you cannot access your character through Facebook.

wow no more reply

I want to make my char on Facebook so that i can use Fb game card lol

[MemoryLane]

The only way to recharge on Crystal Saga is through the R2 store, which does not take FB game cards.

[XoXoXoXmOo]

But my friend used it several times. And so i bought also cuz i dont have credit card.
What was done is that my friend made an account on facebook which is her main account/char and he told me that whenevr she play she buys game cards thats why she can treat us mall items in game.

I tried to play the other game under R2 with a saga also in its game name and BAM! I can play and recharge there but i just didnt continue as i wanto ise my game card points to recharge on crystal saga cuz simply there is my char is played on.

There was already a thread talking about the same issue( the issue is all about logging in fb but always gets an error of server) and now im doin it too but i will make new char using facebook and not directly in the site.

Anyways, i will contact my friend if she can still log in her account on facebook and ask her a favor to post some ss on how she can easily log in there(facebook crystal saga)

[MemoryLane]

Asking your friend would be a great idea. If you have any other questions about recharging, it's going to be best to send in a ticket so that the billing team can answer it for you.