Recharging

[taylonahuggins]

i am i spent 99.99 on crystals on Feb.9,2016 and haven't received them yet on Crystal Saga

[Reverie]

i am i spent 99.99 on crystals on Feb.9,2016 and haven't received them yet on Crystal Saga

You will need to file a ticket containing your order number. The GMs will check on the status of your purchase from there and proceed as necessary.

Tickets can be filed through our support page here: http://www.r2games.com/support/

[6stringpoet]

Is this issue being checked into, i would really like to recharge today. Get it fixed.

[LordKyo]

got a question i went and bought 5 super mount packs got the windfiery to pop out but when i went to the mount to use it the mount wasnt there. do i need to file
a ticket?

[Reverie]

got a question i went and bought 5 super mount packs got the windfiery to pop out but when i went to the mount to use it the mount wasnt there. do i need to file
a ticket?

Have you checked your Temp Storage? When mount slots are full, incoming mounts will be bumped there.

It's also highly advised that you take a screenshot of the system box displaying that you did obtain a Windfiery in the event you do need to file a ticket (the transparent interface located at the bottom right hand corner).

[LordKyo]

Have you checked your Temp Storage? When mount slots are full, incoming mounts will be bumped there.

It's also highly advised that you take a screenshot of the system box displaying that you did obtain a Windfiery in the event you do need to file a ticket (the transparent interface located at the bottom right hand corner).

i been exping and the transparent box is full of exp from mobs i been killing. there is no way to see that i got the windfiery but i did sent in a ticket.
its not in my temp storare i already looked.



the transparent box is full of exp i didnt think to take a screen shot of it before i apologize for it.