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  • MemoryLane
    replied
    Originally posted by madpriest1996 View Post
    yes. r2 is deleting characters. i told you.
    Nope, but I promise everything will be appropriately resolved.

    Leave a comment:


  • madpriest1996
    replied
    yes. r2 is deleting characters. i told you.

    Leave a comment:


  • MemoryLane
    replied
    Just head on over to www.r2games.com/support and just say your toon was deleted, and include the name(s) of the toon(s). Everything will be fine.

    Leave a comment:


  • adohnis
    replied
    DELETED MY TOON BelmontCard server 3 Why

    Leave a comment:


  • Angel.Blade
    replied
    Originally posted by MemoryLane View Post

    Please send in a ticket right away with a list.
    mine also i already filed a ticket with mine but not my husbands as his has gone now

    Leave a comment:


  • pt123456
    replied
    i did, i hope it gets fixed soon. i see alot random accounts gone, like really alot. no matter wich level
    Last edited by pt123456; 11-20-2017, 12:25 AM. Reason: adding stuff

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by pt123456 View Post
    whats going on really? every account i log in and talk in wc goes poof? why?
    Please send in a ticket right away with a list.

    Leave a comment:


  • pt123456
    replied
    whats going on really? every account i log in and talk in wc goes poof? why?

    Leave a comment:


  • madpriest1996
    replied
    so. still no reply. sorry to everyone. i guess i just have to make revenge. this is frustrating.

    DAMAY DAMAY NA TOOOOO!

    Leave a comment:


  • tyagami010395
    replied
    my character in server 105 got deleted also. I posted a ticket and they have brushed me to the side. I even recharged a large amount on the character. Their excuse was that my character never existed. Even though in my account profile, it shows what server and character name the recharge went to. I even sent them screenshots and they still say their is no records of that character existing

    Leave a comment:


  • madpriest1996
    replied
    Greetings,
    Thanks for contacting us.
    We have learned the situation and sent it to the game development department.
    Sorry for your inconvenience.

    -The R2Games Team


    like i told you, they cannot do anything.

    ---
    I know the names on his list aren't his. He's claiming he can delete them. I recommend setting a character lock and changing your password if you are concerned.

    yes, those characters i listed are not mine and they are not yet deleted,
    ---

    but the characters that are mine, that were deleted, were at s25, s31. and also these characters just yesterday:

    (S25)Logan and (S1)Z9HHc298

    i was online with those two characters, got disconnected and when i try to refresh, gone are those characters.

    Leave a comment:


  • MemoryLane
    replied
    I know the names on his list aren't his. He's claiming he can delete them. I recommend setting a character lock and changing your password if you are concerned.

    Leave a comment:


  • Riversong
    replied
    Memory, I see my name also on that list. My account is not deleted. Whoever that is has no rights to this account.

    Leave a comment:


  • Angel.Blade
    replied
    Originally posted by MemoryLane View Post
    CRM titled staff are R2 office employees. PSA ticket staff is in an R2 satellite office. The people they forward things to are in the operations department. Operations is not customer service, so they do not handle tickets. Everyone has the same ability to communicate with each department. R2 does not conduct support through forum private message. Anything you need to discuss with R2 can be done through the ticket system.

    You've already gotten a reply to your ticket, from someone in the R2 office. Your ticket explained nothing, doesn't mention the same character as the invalid email ticket, which also got a reply from someone in the R2 office, and you're back to strange threats that mean nothing because no one understands what you are talking about.

    Please reply to your ticket and explain what it is you need help with. Include the names of the characters that you are needing help finding. Leave out the strange threats, they make no sense to R2, as R2 is not deleting your characters.
    memory my name is also on that list an my account is fine whoever it is they sure as hell not the owner of this account

    Leave a comment:


  • (S2)Caesar
    replied
    memory why is my name up ? my acount was nt deleted is this guy trolling ???

    my acount is just fine
    Last edited by Reverie; 11-14-2017, 02:04 PM. Reason: Posts merged.

    Leave a comment:

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