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Hacked email and facebook

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  • Hacked email and facebook

    GM, my yahoo and facebook got hacked and they changed all my personal information include my security answer and question
    My crystal saga character can't be played because it's been bound
    Any idea i can play again? my character seems to be abandoned

  • #2
    First thing to do is to clean out your computer- make sure you don't have any viruses or keyloggers on it.

    Then, make a new email address, you'll need it for getting your ticket replies.

    Finally, send in a ticket to http://tickets.r2games.com
    Include the email address you account is bound to, and ask that the account be unbound (you can give an explanation as to why if you wish, but it's not necessary).

    They will ask you a few questions to make sure you are you. Once they've processed your request, you'll be able to log in with your username until you decide to bind a new email address to it.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      I did reply and they ask me a few question
      But they still reply so long

      Comment


      • #4
        What's your ticket number? I can ask them to look at it now.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #5
          They did reply but they said it's on the right department and still in process
          Thx for help memory lane
          My ticket number 109849
          Last edited by xXDeathBatXx; 02-01-2013, 11:05 PM. Reason: Not detail

          Comment


          • #6
            Thanks to MemoryLane
            My account has returned,the R2 won't response if you don't help

            Comment


            • #7
              me too memory lane this is shadowfiend i let hil to use my account but i found out that he file a ticket requesting to unbind my facebook account. and he also change the username and password i gave him. that's clearly an act of hack. i let him use my account because he is my fellow pinoy. and r2 should not adhere to his request since he cant verify it using my own email. thanks you so much just send my regards to BrotherVT hehehe

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