My character got reset to a level 1 Mortal and this is how R2 helps me after spending cash on this game
Sun, Mar 17 2013 12:32pm
Account Name:SaphiraXnl
Game:Crystal Saga
Server:[S59] Floran Everglades
Character Name
S59)Tinkerbell
Date/Time of Problem: 03-17-2013 01:29 pm
Customer Message:
I just posted a ticket but cant see it.
I went afk for 4 hours till now and when i came back i got disconnected so i relogged and my character was Level 1 and no items/seal or soul.
What happened? No one has my password our character lock
S59 Tinkerbell
Sun, Mar 17 2013 12:38pm - Adonis R2
Thank you for contacting us. Please make sure that you are entering into your correct account to retrieve back your character.
-The R2Games Team
Sun, Mar 17 2013 12:40pm
I am, my character was in S59 Floran Everglades, and instead off a 89 scion rogue i have a level 1 mortal!
Sun, Mar 17 2013 12:43pm - Adonis R2
We would like to ask if you have shared your account information to anyone?
-The R2Games Team
Sun, Mar 17 2013 12:45pm
Like i said in my first post, no one has my password and i even had a character lock as extra security
Sun, Mar 17 2013 12:56pm
and my level 1 mortal char can accept rebirth expedition and the pixie quest
Sun, Mar 17 2013 5:33pm - Paul R2
Please provide us a screenshot portraying that you have accepted the Pixie quest. Thank you.
-The R2Games Team
Sun, Mar 17 2013 7:07pm
I cant, I only have the option, but that is NOT the point!
Why do i have to wait 5 and a half hour and nothing has happened!?
Sun, Mar 17 2013 7:39pm
mortal.jpg (0.3 mb)
But here the printscreen
![Click image for larger version
Name: mortal.jpg
Views: 1
Size: 255.3 KB
ID: 1735103](filedata/fetch?id=1735103&d=1363589876)
6 hours later NO respond, is this how R2 help their paying customers
Sun, Mar 17 2013 12:32pm
Account Name:SaphiraXnl
Game:Crystal Saga
Server:[S59] Floran Everglades
Character Name
![Frown](https://forum.r2games.com/core/images/smilies/frown.png)
Date/Time of Problem: 03-17-2013 01:29 pm
Customer Message:
I just posted a ticket but cant see it.
I went afk for 4 hours till now and when i came back i got disconnected so i relogged and my character was Level 1 and no items/seal or soul.
What happened? No one has my password our character lock
S59 Tinkerbell
Sun, Mar 17 2013 12:38pm - Adonis R2
Thank you for contacting us. Please make sure that you are entering into your correct account to retrieve back your character.
-The R2Games Team
Sun, Mar 17 2013 12:40pm
I am, my character was in S59 Floran Everglades, and instead off a 89 scion rogue i have a level 1 mortal!
Sun, Mar 17 2013 12:43pm - Adonis R2
We would like to ask if you have shared your account information to anyone?
-The R2Games Team
Sun, Mar 17 2013 12:45pm
Like i said in my first post, no one has my password and i even had a character lock as extra security
Sun, Mar 17 2013 12:56pm
and my level 1 mortal char can accept rebirth expedition and the pixie quest
Sun, Mar 17 2013 5:33pm - Paul R2
Please provide us a screenshot portraying that you have accepted the Pixie quest. Thank you.
-The R2Games Team
Sun, Mar 17 2013 7:07pm
I cant, I only have the option, but that is NOT the point!
Why do i have to wait 5 and a half hour and nothing has happened!?
Sun, Mar 17 2013 7:39pm
mortal.jpg (0.3 mb)
But here the printscreen
6 hours later NO respond, is this how R2 help their paying customers
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