Announcement

Collapse
No announcement yet.

Accidental Firelord misclick deletion and no compensation from r2.

Collapse
This topic is closed.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #46
    Originally posted by TrixyFairy View Post
    But why did people have a fit about it? is it because they had asked for stuff back and been told no? might be why there was an uproar.
    Not have they only ruined it for others but themselves also...
    IGN: (S23)TrixyFairy
    Eidolon: Lv.112 (Mage)
    Guild: (None)

    IGN: (S23)HiddenSecret
    Scion: Lv.45 (Knight)
    Guild: Crystaltm

    IGN: (S32)Ghoulina
    Scion: Lv.64 (Mage)
    Guild: FTW

    Comment


    • #47
      But i don't get why others should be punished, if people don't need r2's help why do they have to ruin it for everybody else that do need their help.
      IGN: (S23)TrixyFairy
      Eidolon: Lv.112 (Mage)
      Guild: (None)

      IGN: (S23)HiddenSecret
      Scion: Lv.45 (Knight)
      Guild: Crystaltm

      IGN: (S32)Ghoulina
      Scion: Lv.64 (Mage)
      Guild: FTW

      Comment


      • #48
        Thank you to my wonderful friends for helping me to get another firelord, R2 you can go shove ur customer services where the sun does not shine..you are useless, i know where to go when i need help because my friends will always be there for me and you will not.



        Thank you especially to my guildies <3
        League Of Angels:
        IGN: (S148)TrixyFairy
        Eidolon: Lv.73 - Mystic
        Guild: Mortalis

        IGN: (S148)Ghoulina
        Scion: Lv.61 - Mystic
        Guild: Mortalis

        Comment


        • #49
          Originally posted by TrixyFairy View Post
          But why did people have a fit about it? is it because they had asked for stuff back and been told no? might be why there was an uproar.
          Here are a few reasons why the community might be upset if every time someone intentionally or unintentionally deleted an item, they were able to retrieve the deleted item:

          -Consequences: Every action should have consequences. Far too many people go through games or life believing that there is a "reset" button. You chose to click the pop-up button without taking your time to read what clicking the pop-up button would do. In your own haste, you deleted an item. This is no ones fault but your own. Many people believe there are consequences for any action.

          -Abuse: Allowing people who delete items to recover those items would open the door for abuse. How does R2 make the distinction between who should & who shouldn't get their items back? Your case may 100% legit, but who is to say the next 10 people who request deleted items be returned are just not abusing the system. R2 has made a stance, manually deleting an item after you get the warning pop-up & then clicking the button to proceed will result in you permanently losing the item. R2 doesn't want to set a precedent of returning these type of item deletions. Players will use any precedent of returned items to justify that their item should be returned as well, some of the previous replies in this thread already have done this.

          While it sucks that you lost an item that you paid money for, R2 is a business & has to look at the bigger picture.
          Last edited by TheAuger; 03-30-2013, 06:47 PM.
          City of Steam has NOT shut down. Go to


          R2 Games is no longer publishing City of Steam, at this time City of Steam is offline until November.

          Comment


          • #50
            Originally posted by TheAuger View Post
            Here are a few reasons why the community might be upset if every time someone intentionally or unintentionally deleted an item, they were able to retrieve the deleted item:

            -Consequences: Every action should have consequences. Far too many people go through games or life believing that there is a "reset" button. You chose to click the pop-up button without taking your time to read what clicking the pop-up button would do. In your own haste, you deleted an item. This is no ones fault but your own. Many people believe there are consequences for any action.

            -Abuse: Allowing people who delete items to recover those items would open the door for abuse. How does R2 make the distinction between who should & who shouldn't get their items back? Your case may 100% legit, but who is to say the next 10 people who request deleted items be returned are just not abusing the system. R2 has made a stance, manually deleting an item after you get the warning pop-up & then clicking the button to proceed will result in you permanently losing the item. R2 doesn't want to set a precedent of returning these type of item deletions. Players will use any precedent of returned items to justify that their item should be returned as well, some of the previous replies in this thread already have done this.

            While it sucks that you lost an item that you paid money for, R2 is a business & has to look at the bigger picture.
            Nah r2 just do not care...and i do not care as i have my friends who helped me get another in 70+ eggs i hope r2 r happy to have my money and can go stick it.
            League Of Angels:
            IGN: (S148)TrixyFairy
            Eidolon: Lv.73 - Mystic
            Guild: Mortalis

            IGN: (S148)Ghoulina
            Scion: Lv.61 - Mystic
            Guild: Mortalis

            Comment


            • #51
              Close this thread down, as you obviously dont give a flying..... hope people stop wasting their money because lack of customer service here.
              League Of Angels:
              IGN: (S148)TrixyFairy
              Eidolon: Lv.73 - Mystic
              Guild: Mortalis

              IGN: (S148)Ghoulina
              Scion: Lv.61 - Mystic
              Guild: Mortalis

              Comment


              • #52
                Originally posted by CSHiddenSecret View Post
                Nah r2 just do not care...and i do not care as i have my friends who helped me get another in 70+ eggs i hope r2 r happy to have my money and can go stick it.
                Shouldn't you have gone that rout to begin with rather than whine for days on the forum about a mistake you made? Isn't that what friends & guild mates are for anyways?

                And my response was to the question of why the community might have a fit about deleted items being returned to people.

                R2 is a business. They have your money already & they still have your time.
                Last edited by TheAuger; 03-30-2013, 07:01 PM.
                City of Steam has NOT shut down. Go to


                R2 Games is no longer publishing City of Steam, at this time City of Steam is offline until November.

                Comment


                • #53
                  Originally posted by TheAuger View Post
                  Shouldn't you have gone that rout to begin with rather than whine for days on the forum about a mistake you made? Isn't that what friends & guild mates are for anyways?

                  And my response was to the question of why the community might have a fit about deleted items being returned to people.

                  R2 is a business. They have your money already & they still have your time.
                  Actually i have been doing that while trying to retrieve my lost firelord...but seeing as r2 want to be treating people this way they can go to... They have my money and they did not have time to even reply to me properly.. same **** day in day out for 3-4 days straight same comments same bullcrap nothing new to reply to me with
                  League Of Angels:
                  IGN: (S148)TrixyFairy
                  Eidolon: Lv.73 - Mystic
                  Guild: Mortalis

                  IGN: (S148)Ghoulina
                  Scion: Lv.61 - Mystic
                  Guild: Mortalis

                  Comment


                  • #54
                    But they need to think about having newer better security measures instead of thinking about the money in their pockets.
                    League Of Angels:
                    IGN: (S148)TrixyFairy
                    Eidolon: Lv.73 - Mystic
                    Guild: Mortalis

                    IGN: (S148)Ghoulina
                    Scion: Lv.61 - Mystic
                    Guild: Mortalis

                    Comment


                    • #55
                      memory you deleted my attachment, you bollocks
                      you said you stop being mod well i think some flying dollars help came back
                      also you cant deny that the company you work in are the place of ♥♥♥♥ living
                      Last edited by MemoryLane; 03-31-2013, 04:00 PM. Reason: Profanity is not allowed

                      Comment


                      • #56
                        Originally posted by CSHiddenSecret View Post
                        Actually i have been doing that while trying to retrieve my lost firelord...but seeing as r2 want to be treating people this way they can go to... They have my money and they did not have time to even reply to me properly.. same **** day in day out for 3-4 days straight same comments same bullcrap nothing new to reply to me with
                        Why does R2 need to reply to your inquiry any differently than they had been? Their stance on this topic has been quite clear.

                        Originally posted by CSHiddenSecret View Post
                        But they need to think about having newer better security measures instead of thinking about the money in their pockets.
                        What does security measure have to do with this topic? Also, how do you think they will pay for any possible security upgrades that you believe they need? I assume it's from revenue gained from selling virtual items in their cash shops.
                        City of Steam has NOT shut down. Go to


                        R2 Games is no longer publishing City of Steam, at this time City of Steam is offline until November.

                        Comment


                        • #57
                          Originally posted by MemoryLane View Post
                          It's doubtful they will add a password to the delete option, but you can suggest it in its own thread in the proper section if you'd like to see how the community feels about it.


                          You would be correct. I'll ask for the name to be corrected soon.


                          I understand you are disappointed, but they are standing by their rule of not returning items lost due to player mistakes (selling to an npc, destroying, etc).

                          The last time they made an exception and returned something to a player, the community had a fit about it and was very vocal on the forum and in tickets about how the player shouldn't have gotten it back. Since then, they have made no exceptions. I feel for you, and if there was anything that could be done, I'd find someone to do it for you, but there just isn't.
                          my uncle told me that if someone have $10,000 there will be an exception Click image for larger version

Name:	norktppn.jpeg
Views:	12
Size:	1.3 KB
ID:	1666195

                          Comment


                          • #58
                            Originally posted by TheAuger View Post
                            Why does R2 need to reply to your inquiry any differently than they had been? Their stance on this topic has been quite clear.



                            What does security measure have to do with this topic? Also, how do you think they will pay for any possible security upgrades that you believe they need? I assume it's from revenue gained from selling virtual items in their cash shops.
                            Stop posting bullcrap on the thread i opened..this is for the people not against the people so goodbye.
                            League Of Angels:
                            IGN: (S148)TrixyFairy
                            Eidolon: Lv.73 - Mystic
                            Guild: Mortalis

                            IGN: (S148)Ghoulina
                            Scion: Lv.61 - Mystic
                            Guild: Mortalis

                            Comment


                            • #59
                              Originally posted by mhanth4f View Post
                              memory you deleted my attachment, you bollocks
                              you said you stop being mod well i think some flying dollars help came back
                              also you cant deny that the company you work in are the place of B U L L S H I T living
                              You do understand that MemoryLane & other the forum moderators do not work for R2 games, don't you? They are volunteers who work for the community. They are community helpers & liaisons to R2 staff.

                              ~Maybe you don't understand that.

                              Originally posted by CSHiddenSecret View Post
                              Stop posting bullcrap on the thread i opened..this is for the people not against the people so goodbye.
                              You have zero control over who posts & the content of their posts in any thread.
                              Last edited by TheAuger; 03-30-2013, 08:09 PM.
                              City of Steam has NOT shut down. Go to


                              R2 Games is no longer publishing City of Steam, at this time City of Steam is offline until November.

                              Comment


                              • #60
                                Originally posted by TheAuger View Post
                                You do understand that MemoryLane & other the forum moderators do not work for R2 games, don't you? They are volunteers who work for the community. They are community helpers & liaisons to R2 staff.

                                ~Maybe you don't understand that.
                                Yes but is it really neccessary to delete peoples opinions on a thread? why can people not be heard? why is something being covered up by removing others posts.
                                League Of Angels:
                                IGN: (S148)TrixyFairy
                                Eidolon: Lv.73 - Mystic
                                Guild: Mortalis

                                IGN: (S148)Ghoulina
                                Scion: Lv.61 - Mystic
                                Guild: Mortalis

                                Comment

                                Working...
                                X