Please help Joyo GMs

[siopao09]

eii DeeDeeX , i aredy miss the gems we made earlier before the merge

[R23188982]

No, I'm stating things that they could have missed. I have posted tons of different things they could try, yet you try to make it sound like I'm insulting them. Like I said you are no better than anyone else. What you said did not NEED to be said. You think the world is out to get Luna, I was not insulting Luna. I said that you can't send a ticket if the server is off. How hard is that to understand?

[R2482408]

do no dare to jump me like that for suggestions that im making. whats your right in flaming me???? if you have experience in technical support it doesnt matter all do. technicians are the ones working on it as far as i know you're a community VOLUNTEER, that is in charge of moderating the community. one thing you do, is tell everyone the game is dead when the mods on r2 games are saying that "they are working on it". that is not community management done right. I have experience in game moderating as well, not in cs, but in a 10 times bigger company called perfect world enterainment. WE were not involved with the technical work of ANY game. if you were not a community volunteer , you would be payd for doing this, but you're not. as for the money issue, how much i spent and how i spent them is none of anyone's concerns. i contributed to the run of the servers so i have all the right in the world to say or suggest whatever i want. you're saying that you're talking from the player point of view?? you're not. you're flaming me with no reason thinking you're above everyone else. being a joyo moderator gives you absolutely no right to do this

[smexynerd]

That's a suggestion Rhaiine, until they turn the server back on you can't do anything. It all comes down to joyo just pushing the power button and logging the server


I'm not sure where you are getting by quoting me on this, but you have NO RIGHT to jump on me for what I said. All that post was saying was that if they have no server on, you can not try the method I stated with a ticket. -_- SO before you go jumping people, read the full context read the full statement and then think. So you need to not reply to anything I say if you can't speak normal to me.

I don't care if you are a mod or if you think you are a god, you are just another person to me who is sitting here on the forum like the rest of us. If you can't speak with respect don't expect it from anyone else.

You make it sound like they are ignoring something very simple and not doing it to just tick people off. I have been very respectful upto this point. Anyways, my point was made and I said what needed to be said. If you, in fact, did not mean it as a slander against joyo then I apologize, but that is how it came across.

[R23188982]

That's a suggestion Rhaiine, until they turn the server back on you can't do anything. It all comes down to joyo just pushing the power button and logging the server


I'm not sure where you are getting by quoting me on this, but you have NO RIGHT to jump on me for what I said. All that post was saying was that if they have no server on, you can not try the method I stated with a ticket. -_- SO before you go jumping people, read the full context read the full statement and then think. So you need to not reply to anything I say if you can't speak normal to me.

I don't care if you are a mod or if you think you are a god, you are just another person to me who is sitting here on the forum like the rest of us. If you can't speak with respect don't expect it from anyone else.

[2Old2Care]

It's sad when you find that your favorite game is not available to play. My heart goes out to all the JoyoPark players who are in limbo. So many of us in R2 are anxiously awaiting a solution to your problem. Know this, while the best of worlds is the restoration of your toons, you would be welcome here even if you had to start over. Stay positive!
To Jessie -- thanks for starting this thread to show R2 just how much support it's players have for the JoyoPark players and our desire for a good outcome.

never: too old too care
alway: young enough to play

2Old2Care
s48 Nebulon Ridge

[smexynerd]

Btw, a few points that people are making I'm setting aside and making notes to talk to the joyo gms about. So please keep posting constructive thoughts and hopefully a resolution can occur.

If everyone else was as quick to respond as you are, something could have been figured out by now. I've even posted on Joyo that all tickets sent to Joyopark require a Character name linked to the account in order to send a ticket, those accounts should be SIMPLE to transfer over, however it's very hard to get anyone on Joyo to respond even when there is nothing big going on...

Luna was not reading a lot of the stuff from the forums the last few days because I was handling it for him there. When there were things that needed to be addressed or questions answered I would ask him and then post responses. That is why I did so many Q and A sessions in the last several days. I was trying to get information out to the players but let luna use his time to organize the merge. I spent about 6 hours day since merge was announced helping to make it go as smoothly as possible. Where I am not a gm and people ask more to gms than they ever would to me I can only imagine the volume of stuff sent to him.

Yeah, I would be sad if I lost everything that I put into my toon. I have been playing for over a year. I cash a little bit. But mostly it is about the people that I play with. They have become my friends. We talk a lot. On the game and off the game. If I lost everything that I have put into this account it would be devastating. So just imagining that happening to everyone from Joyo... it hurts my heart.

Yes we are all quite upset. The post was very hard for me to make but with what was told to me it was what seemed to be all that was left. I keep reading posts here of suggestions and many of them have already been addressed.

There's a little edit button near the bottom of your post. n_n



and as for me I really am just eager to talk to everyone so I want it fixed like.. NOW ;_;

it did indeed seem like joyo had no hope though for the accounts, though which concerns me.
however, the post was made by a mod; not a gm so I'm not entirely 100% on the info we've gotten.

Yes, I made the post as a moderator. After talking to the gm and being told that was it. The gm confirmed it was what was official after my post (still on first page I believe) as that is what he thought was the end result too. If R2 is willing to keep working on this I am 100% certain that the gm at joyo are. I know some that are not even assigned to cs and they are going to look into seeing what they can do too (but warned not to get too high of hopes as they don't know what could get accomplished.)

If nothing else would it be possible to have us create an account here, then PM our GM at Joyopark with our R2 account name from the account that should link to it, and have our characters manually added based on that? This idea would take a while, and would be difficult, but if it is possible it is at least one way for the merge to actually work.

There's a few flaws with that. People claiming to be who they aren't, people who are banned getting their chars back when they should remain banned, etc. I am all for getting everything sorted I just don't know if this is the best way to go about doing it in this instance.

That's a suggestion Rhaiine, until they turn the server back on you can't do anything. It all comes down to joyo just pushing the power button and logging the server online...

.......................................

""working on it" means a lot for us who just woke up not long ago and didnt have a clue of whats going on. why cant people on joyo be like the ones here?

.......................................

Warning I am going to be a bit harsh here. And I am posting this as a player not a mod but too bad. The fact that people are flaming joyo here ticks me off. You have NO IDEA what has been said and attempted before, during and after that post was made. Do you honestly think that any of this would have been attempted if they had wanted to lose the server? Have some respect for what time and effort has gone into this by everyone who is attempting it. Do you think I want to loose my work on my char as well? I have spent not a measly $100-200 but THOUSANDS on this game. I could have bought a pretty decent used car on this money. Not to mention that the time I have spent helping with just this merger (excluding all the other stuff I've helped with) would account to over $4,000 in billable hours if I was doing it for a client verses for free to help as a mod. Im sorry to loose my cool but think about what everyone is feeling not just you. I have just as much to loose here, if not more. Yet here I am, not flaming anyone until this post. I am trying to give everyone hope and as much information and clarity as I can. I understand you're upset but geez everyone is.

i dont know how simple it would be but doing it manually is a solution. tickets 1 by 1 link characters to account manually. titanic job but i think it would do it

wayne my dear...mods are mods. what mod is doing programming on joyo? they're just little game moderators that reply to questions none of them is involved in technical work

Again this post is done not as a mod but me as a player. Yes it is a titanic job. Yeah it could be done. But will it? That's not something any of us on this thread atm have the ability to answer. As for the other part, yes. You're right I'm a mod. You act like the mods are not informed of anything or know how things work. Not that I have to prove anything to you but here you go. I have been a Game Master on 3 games, moderator on about 7 now and have been doing this sort of work on the side to my rl jobs for slightly over 10 years. I used to also be the personal bug tester for my brother who now works as the head over the operating system for the xbox at Microsoft. I have helped people do tech support at gaming companies, isps, and major corporations by being asked by their own IT teams. If you ever took the time to look at my history of threads on the forums you'd see the only time Meisha was really active was when it was helping with technical problems. I will admit though I don't do coding as I have not taken the classes in that. However, I have 19 years of online experience and have been working with computers for longer than that. Btw, I'm 32, a single mom and in mathematics and physics. So please, kindly, do not treat me like I am stupid and don't know what I am doing.

Moderator mode back on..

That's sort of common knowledge, but thank you. I like easy ways to explain things, so I'll be stealing that screenshot.

Regardless of what you see posted by other people, please continue to be patient while I wait for an update or for an R2 GM/Admin to provide the update directly.

Yes, I know it was common knowledge but I thought if it was simplified out that it'd be easier to see the steps of progression. By all means copy the format. Though looking at it now I should have used different bullet notation as it was not done properly. None-the-less the idea came across and that is the important thing. ^.^

[R24106999]

wag na umasa

[Shroominator]

sorry about the cow comments but we found ourselves entertained with that one yesterday

[MemoryLane]

thank you for confirming this. everyone on joyo thinks gm's are the ones taking care of this type of bussiness. we only have 1 gm there who's already going crazy over this

It's the techs who are working on this issue. Until they find the cause and try to fix the error, no one at all will have any information about whether or not it can be fixed.

Edit: About the cow comments.. please keep your posts appropriate for this forum. Thanks

[Jugafly]

I want to play here. I looked forward to this since i knew of the merge. sad all i can do is look at my character.

[R2482408]

The GMs are not the ones who handle these types of issues. Everyone in support speaks English, but again it's not support you want.

If you have a message you'd like to pass along, you can send it to me. I can pass it up the chain. As of right now, it's not going to be much help as we are all in a state of 'wait and see'. The techs are still working on the issue. The dayshift gets in the office shortly, so there will be more hands on deck, and hopefully an update for everyone.

thank you for confirming this. everyone on joyo thinks gm's are the ones taking care of this type of bussiness. we only have 1 gm there who's already going crazy over this

[Shroominator]

I like the beefy stripper, i would give that heifer a dollar crono you so silly <3

[MemoryLane]

I do want to say that I did try to personally contact the gms through the forums here on May 14th to not only introduce myself but to try to talk about solutions. Do any of your gms here speak English? The gms from joyo said that where they all speak Chinese to each other he was unsure of whether the gms here on R2 spoke English.

Also what is the best way to get ahold of mods/gms here? I use a chat program to speak with the gms from Joyopark and I was not sure if you guys use a similar method.

The GMs are not the ones who handle these types of issues. Everyone in support speaks English, but again it's not support you want.

If you have a message you'd like to pass along, you can send it to me. I can pass it up the chain. As of right now, it's not going to be much help as we are all in a state of 'wait and see'. The techs are still working on the issue. The dayshift gets in the office shortly, so there will be more hands on deck, and hopefully an update for everyone.

[visualkei2]

DAmn crono u like em' cows strippers