Recharged but not recieved diamonds

[EnigmaSaggi]

Tiket - case#: 613838

[EnigmaSaggi]

@Alkaris :it's been 4 days no responces what-so-ever. Do you have any news about my issues? Thank You.

[EnigmaSaggi]

Still no news. What is happening please?

[EnigmaSaggi]

Thank You for Your interest Alkaris. I get reply from a GM but in inventory were added manually only 4000 diamonds. I recharged for thunder axe and for precious(recharge 4000 diamonds and receive 4000 diamonds. ). I send back reply, hope they will fix it if not, I will be forced to cancel transaction .

[Alkaris]

All recharge issues are resolved through support, PM me with email under which ticket was open if its not answered or resolved yet. Also made a screenshot of event from which you wanted to receive your items, you may need it later.
Also i edit your post, please dont put transaction information screenshots into open posts on forum.