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this link says everything: the event was on that day. http://community.gtarcade.com/forum....et%2Bexclusive .
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why u no send her this thunder axe amulet?-this time is 6monts from time she had it but still havent....price for this by time is-will be near for free by time they add new to game in future...u see she recharge-why u arent helpfull?-only few pixels she need from u....its sad
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Originally posted by Alkaris View PostAnd i specifically asked you to make screenshot of event in my first reply, i will try to resolve but i cant guarantee positive results.
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Originally posted by EnigmaSaggi View PostThere is ss of equipment bonus in attaches. Did not make ss of exclusive because I was too busy writing e-mails. On Gtarcade (I know You said You just implement events from Gtarcade) was ,look at this. http://community.gtarcade.com/forum....et%2Bexclusive .Have a good day.
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There is ss of equipment bonus in attaches. Did not make ss of exclusive because I was too busy writing e-mails. On Gtarcade (I know You said You just implement events from Gtarcade) was ,look at this. http://community.gtarcade.com/forum....et%2Bexclusive .Have a good day.
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Originally posted by Alkaris View PostAnd i dont see you either providing number of ticket with screeenshot of that event or either screenshot of that event, which means i cant ask about this issue.Last edited by EnigmaSaggi; 06-19-2017, 03:31 AM.
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Originally posted by EnigmaSaggi View PostI have submitted many tikets e-mails with ss. My IG char is Saggi, server S39 Archangel. Thank You.
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I have submitted many tikets e-mails with ss. My IG char is Saggi, server S39 Archangel. Thank You.
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Originally posted by EnigmaSaggi View PostHello again. I've just been contacted By Xolla staff, now I can recharge and CLAIM prizes for what I have recharged( already recharged today 5000 diamonds ) , only one thing missing : the Thunder amulet for I have recharged on 08.01.2017. Please fix this also Cynney or Alkaris, thank You , have a good day.
Also give a character and server information.
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Hello again. I've just been contacted By Xolla staff, now I can recharge and CLAIM prizes for what I have recharged( already recharged today 5000 diamonds ) , only one thing missing : the Thunder amulet for I have recharged on 08.01.2017. Please fix this also Cynney or Alkaris, thank You , have a good day.
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So Xolla tell me since January that they requested resolve this many times but you, R2 did not respond. Either You don't want give me my thunder axe for wich I have recharged, either is a lack of consideration for players. See attachements. As You can see, Call-center Anastasia says:'I don't see any requests of charge back in our sistems ''. So where is the truth? Simple, by a glitch, I recharged and cannot claim items because you delivered them by mail the next day so I was unable complete goals to claim Thunder Axe amulet that day. Pictures are clear like day. I want and answer and, moore than that, I want my Thunder axe amulet for I was recharging. I wreally don't care anymore , if I don't receive my items I will quit it and, sa You dear Alkaris said, ban from game. But I will charge back all my recharging since I play this game . Hope this situation wil sort out finally. Have a good day .
Last edited by EnigmaSaggi; 06-18-2017, 01:51 AM.
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Thank You Alkaris for suggestion. If no chance get what I have recharged for then ok, I will charge back and stop play and recharge. I want honesty since I pay. If that is not possible then the game has no good and healthy environment to provide me ( as said in TOS).Last edited by Alkaris; 04-18-2017, 02:55 AM.
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Originally posted by EnigmaSaggi View PostHello again. Ticket's were force closed even I reply t them and I gived them screens, R2Cinney won't respond even through pm, I will wait until easter event to end , if I won't get my items that I recharged for, I will charge back money through paypal and my bank. Already spoked with my bank representative and a Pay-Pal representative and they said will support my decision. It's 16.04.2017 and I submitted ticket 1-st day (02.03.2017). If You don't want provide thouse items, say so, I will charge back my money. Have a great Easter all.
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Hello again. Ticket's were force closed even I reply t them and I gived them screens, R2Cinney won't respond even through pm, I will wait until easter event to end , if I won't get my items that I recharged for, I will charge back money through paypal and my bank. Already spoked with my bank representative and a Pay-Pal representative and they said will support my decision. It's 16.04.2017 and I submitted ticket 1-st day (02.03.2017). If You don't want provide thouse items, say so, I will charge back my money. Have a great Easter all.
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