Hello. I recharged today especially to buy thunder axe from Exclusive. I did not received any diamonds but transaction and money were withdraw from my account.
The event will end soon. I need help, already submitted ticket but no response what so ever. Thank You.
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Recharged but not recieved diamonds
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Recharged but not recieved diamonds
Last edited by Alkaris; 03-02-2017, 04:15 AM.Tags: None
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Hello. If it is solved and everything is in good order now, we can consider this thread closed.
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Your ticket was answered. Compensation was applied, it will be sent after some time, most likely during next week. Dont forget checking your in-game mail for that.
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Good morning. I have no reply's to my e-mail. You cannot send him/her Pm to see upper ss's? He/she was who send me mail in 1-st place but now no response from.
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Good morning. Thank you for your being patient with me to come with a reply. That chance showed up this morning, I reforwarded your problem to support, you should get a reply within 24 hours. Please do let me know if that isn't happening.
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Hello. I have not replied to you yet as I am still waiting for a chance to talk about your issue with support team. When that happens, I will come with an answer. Still, I have to ask you to be patient for a bit more as that chance might not appear over the weekend.
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Why no one respond here? I see threads answered by mod at 9.45 AM and this at 8.58 AM - nothing? Is this the professionalism You prove?
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Greetings. Still no items in inventory, still no response on e-mail. What is happening?
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In attention to Cinney (please let her/him know about this Alkaris or Sidhe ) . I replay to Your e-mail , still 2 days no response. In attch, as You requested on mail. Now I am waiting my items and amulet. Have a good day.
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Originally posted by EnigmaSaggi View PostHy . Why open ticket again? and what to write in the tiket? Can You be moore specific? Thank You.
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Hy . Why open ticket again? and what to write in the tiket? Can You be moore specific? Thank You.
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