Rollback issues - 22nd July, 2019

[ShadowBlayd]

3 accounts:
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Server: uc13 / [S69] Foultusk Lair

Main IGN:

ShadowKnyght

(see below for impact - at least what I have realised so far)

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Back up accounts also affected:
shadowblast
shadowshaft

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Surely the original bug would have been easier to fix than to fix all of the below due to roll back - or expect us to be happy with such a tiny compensation??

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I HAD COMPLETED ALL for the day - collected all events used all resources - spent all diamonds, and bet on champion showdown. 760 devo points.

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An entire day rolled back
- 330k tyc points lost (was going for 400k pts so lost a gold armament chest as well )
- all tycoon daily rewards up to 400k pts for the day - see SS - gold arm chest - 80 Mystic Divine stones 1 tycoon certificate etc.
- all consume regain rewards so that is 100+300+400+800 = 1,600 x elemental Scrolls, refine ore, mounts, soulstones + tycoon points for each.
- Elemenatl scrolls, magic mount soul and refine ore are included in the x2 pts bonus this tycoon so the loss of the above was huge!
- all devo lost, had 760
- all rewards for devotion reached, lost 8000 purgatory souls plus daily loot devotion bonus rewards
- + 10,000 refine ore (for 300+500=800dia) plus 5000 scrolls bought for 500 dia = 100k tyc points + 6500 dia spend points

- all bets on champ showdown removed, they all won as went with safe bets - 1000 dia spend so 5k tyc points plus 20% for win so 1200 returned plus was unable to bet on next 3 rounds as a result, so massive loss of points in tycoon - 200 dias from each round in winnings and 5k points in tycoon x 3

- lost well over 300 angel party starfish L so lost the ability to swap for lord skyscreams amulet - Sacred core
- please supply as event is now over so can not swap
- event rewards for angel party spins of 100x 50x and 50x plus all the resources I gained by these spins + tycoon points lost
- All daily collects lost
- All shells from consuming resources lost - but resources still taken - 4000 blessed, 1,500 seraphs, 600 ore etc.
- all collected necters from doing dailies - I had over 390 on hand and with your 100 compensation I now only have 450
- plus all the resources gained from dropping presents
- 2 x level 9 Angel combo essence - 1 hit and 1 critical - lost about 7mil br so instantly knew these were gone.

As to the compensation:
- ALREADY HAVE THE HUSKY MOUNT SO THAT WAS USELESS
- Sly Bat would be better thank you. Is of about the same caliber as husky.

- Diamonds did not cover what roll back has cost me in daily 300 dias from tycoon for spend and for winning in champion showdown
- resources offered
1) do not equate to wasted resources that I got no points for and could not collect the regain rewards see attachment,
2) offered comp resources give zero tycoon points so are useless

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Roll back went to some time past 2am South Australian time so I eventually had to go to sleep. woke 10 minutes before refresh - no way to get TA and quiz devo pts back, no time to first realise I needed to collect all event rewards again and then to actually do so.

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I DID NOT HAVE TIME TO COLLECT EVENT REWARDS AGAIN BEFORE REFRESH!! THAT IS UNFAIR

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All the resources I had consumed were still taken but all my collects had been rolled back so zero rewards and ran out of time to collect so all those saved resources WASTED

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My level 9 angel combos crit and hit that I synthed to use resources have been taken back but the resources and the consume and regain rewards are also taken back - so out 50k resources zero consume reward and no combos - and only synth these during tycs with consume rewards so at least 1 months wait to get again - this is not acceptable

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I have 3 accounts - I wasted an entire day clicking away and earning top 100 spots for all 3 accounts - now they are top 500 if that -

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I am missing work due to illness - was going to go in today and wake to discover the roll back undid EVERYTHING not just back to the promised 9am... the compensation is a slap in the face - I lost 1000% more than what was compensated - at least auto collect all missed events and add back diamonds resources and tyc points.

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During the day and from event rewards I had collected almost 100 necters so with those lost the compensation of 100 necters was really only 20 or 30 more than I had gained!!! - I already had the Mount, other resources not relevant to tyc and way to little in quantity - and I would have won 1000 dia in champ so effectively ZERO COMPENSATION GIVEN

with spending in Champ bets I would have had 20% win return plus over 15k dia spend points in tyc so 300 diam returned x 4 days in tyc - that is at least 2k diamonds right there and we get offered only 1k dia???

And can not even place new bets on champ now - as already started - and all the safe bets wasted

WAS ON MY WAY TO 1MIL TYC POINTS by day 3.... so 2x the "lucky points" rewards - now will be lucky to make 500k. so wasted my 2 x unique equipment certs on this tyc as well as would have got 2 more at end for next tyc - so effectively this stuffed 2 tycs for me not just 1.

I traded these on resources day one - but assuming I would end top 200 to top 500 by end of tycoon to get 2 more - this will not happened now - please return.

So this means I also lost a chance to make Lucky points for 1mil pts which I was due to get today or tomorrow that is:
40,000 Spring of Wisdoms
40,000 Magic mount souls

I am assuming I will at least make 500k pts so will get back the stolen 20k souls and magic mounts for that level

Compensation x 20 would barely even come close to what was lost - and that does not even include time wasted. The resources given in compensation where not even relevant to tycoon points or those lost due to the roll back!!

Will not be happy with less than what was taken returned as a minimum! 4k diamonds Lord skys / garuda's amulet sacred core, and if trying to compensate then a useful mount instead such as sly bat. not one I have already. oh and my missing lvl9 combo essenses, the 80 mystic divine stones, the tyc certificate I had earned and the gold arma chest


All event "regain" resources also credited to my account - my lost 400k points in tycoon.... the points for doing 100x and 50x and 50x in angel party as well - all gone... plus won resources from doing said spins


the list goes on - this roll back during a cs tyc was questionable- who approved such a thing? the timing could not have been worse nor the impact only to those who due to their time zone actually had finished all for the day and where asleep during the roll back so had zero chance to recover the wasted effort!!!

Surely the roll back could have been restricted to only those who abused the bug and could have waited until after the tycoon event was over!! people will quit over this if not compensated correctly.

See in screen shots at 22:00 during roll back yesterday I had over 650k points - now at the end of doing ALL my dailies on day 3 - all consume regain etc - I still have only 450k points - I should have been close to 800k!!!

My server went 502 bad gateway at around 15:00 just after I placed bets on Champ Showdown round 1!!

I was ranked just over 150 at that point!!

[rcreaper02]

This developer incompetence is skrewing the players, not just for what they lost but for the non working events. cause of this, lost devotion yesterday (from 660 to 535) cause of that, i wasn't able to score properly for tycoon, and today will be the same, also cause Elemental Zone, World Chat, Guild Chat and at least Team Dungeon are NOT working.

IGN: ???
Server: s249 Sentinel City - ua72 - uc20

Edit: seems R2 forums are stil racist against Mandarin, so my IGN is Reaper written in Mandarin.

[awhite2700]

IGN: Iceclip Server: kongregate Server 5 I understand the rollback was necessary, but I am now missing my HoC rolls that I did around reset. I made 55,000 points, and in the process spending about 15k diamonds and ~85 mystery lotto cards. I gained 3 flashy joker S (all through event swaps) as well as a handful of flashy aces and normal aces. The ideal outcome is to get my points and cards back for HoC, because there are items I was hoping to swap for, but I am wondering if there is any plan for those players who lost a lot of rewards in that event. Attached is a picture showing me at 40,000 points yesterday before at 23:00 server time (in the top left its kinda cut off) as well as the current standings for the event and proof that I spent 15000 diamonds today which were used to buy HoC draws (can be seen in the game logs)