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Auto Renewal Bugged, and Not Receiving VIP

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  • #31
    Same here. Auto monthly VIP not working. I cancelled it out to see if it would work. I pay thru paypal as with all transactions. it says successful but wen i close the box it tells "You’ve just cancelled the VIP application process. Please try again." which i didnt. plz fix asap heres my ticket [#51160] i tried to buy vip several times so i hope not to get charged all those.

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    • #32
      where i can look for number ticket ? i can't see it , my VIP already active when i want to renew it , but when i playing the game , i still not being VIP , what should i do now ?

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      • #33
        this is my vip ticket number #51793

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        • #34
          Your case # is 51793 , but i didnt receive any VIP , i just buy it , how i should to do now ?
          please help me :'(
          apisapis on server 63

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          • #35
            please help
            Originally posted by apisapis View Post
            Your case # is 51793 , but i didnt receive any VIP , i just buy it , how i should to do now ?
            please help me :'(
            apisapis on server 63

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            • #36
              VIP issue

              please help
              Originally posted by apisapis View Post
              Your case # is 51793 , but i didnt receive any VIP , i just buy it , how i should to do now ?
              please help me :'(
              apisapis on server 63

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              • #37
                Vip

                my ticket is #51793 i still not receiving VIP when i renewal yesterday

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                • #38
                  my ticket #51793 , please i just renewal it , get 8 hours of waiting make me comfortable mod , come on mod -_-

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                  • #39
                    Support Ticket Opened [#51960]

                    getting tired of slow response losing gems losing stam now lost VIP fix it up why add more content when there is still bugs in game

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                    • #40
                      Greetings Champion R23874581,
                      Thank you for reaching out to our team of Support Elves with your problem.
                      We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
                      Your case # is 52132, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                      If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
                      The R2Games Support Elves

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                      • #41
                        still nothing reply in here , how long should i have to wait for this again ?
                        this is my vip ticket #51793
                        id ; apisapis
                        server 63 (stone canyon ) please fix this bug

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                        • #42
                          52132
                          51793
                          51960
                          51793

                          Have been forwarded. Sorry for the delay. Been very busy lately, haven't had too much time to access the forums. Just able to access the bare minimum.

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                          • #43
                            already fix ? so i can get back my VIP sir ?

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                            • #44
                              Your case # is 51793, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                              If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
                              The R2Games Support Elves

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                              • #45
                                Greetings Champion apisapis,
                                Thank you for reaching out to our team of Support Elves with your problem.
                                We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
                                Your case # is 52188, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                                If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
                                The R2Games Support Elves

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