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Auto Renewal Bugged, and Not Receiving VIP

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  • My ticket # is 60503. This is now March 20 and I just lost my VIP 8. It renewed last month and I got my 100 diamonds but now it did not. So I am using that 3 day trip VIP card so please fix it b4 it expires. Thank you very much.

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    • same here....i payed 3 times with my visa card sayed the transaction was done then........after i close your vip renew was canceled ***.....were is my money.....s21 Gatimati warrior...can some1 explain?

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      • now i stay on vip 5 off...and lose a lots of experience gold etc..cause i cant renew my vip----dam LOa likes money but dont give stuff back,,,to players get money and grab...plz give me my vipp renew dam it.......dont need money back just my vip....renew....

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        • What to do in these situations? how to make ticket with renewal problem if all I see is this:
          Attached Files

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          • This is what I get when I try to submit a ticket on the VIP issue.

            Open Ticket

            Error occured.

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            • I get the same message

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              • yep same issue

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                • hey guys my ticket number is 64232 please foward it n ty

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                  • Your case # is 64664
                    thanks for trying to help those of us out that have been feeling lost over the entire ordeal

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                    • Your Case # is 64673.
                      Thank you for your quick resolution.

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                      • Your case # is 64844, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                        If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.

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                        • VIP received. Thank You!

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                          • # 64724

                            As I check my VIP today in the VIP panel... then my VIP was gone, but it still says its still active... Im vip6 and has auto renew... why am I having this kind of problem??? expedite this ticket pls...

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                            • please help here is my ticket number : Your case # is 65316

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                              • just submitted a ticket as my vip didn't auto renew and I had never cancelled it. My case number is 65482

                                Assmeriten (S27)
                                Last edited by R29410045; 03-25-2014, 12:21 AM.

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