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Auto Renewal Bugged, and Not Receiving VIP

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  • case # is 118328
    please help fix the problem

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    • Your case # is 118328, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
      If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.

      still not receive VIP renewal n reward diamonds

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      • ty finally i got my vip renewal n reward

        Comment


        • Your case # is 121831

          charged and not renewed

          thanks for the help

          Comment


          • Originally posted by LylithIT View Post
            Your case # is 121831

            charged and not renewed

            thanks for the help
            asnwered the response from the ticket but still haven't got renewal

            Comment


            • i didnt receive any diamonds or by mail from vip renewal. Your case # is 123546
              please help me...T_T

              Comment


              • Support Ticket [#125185]

                I don't have VIP and no answer yet...
                Character Name: 7raX (MeLLoW7raX) | Server: [S153] Zephyr's Rage | Class: Berserker Level 90
                ██████████████ ██████████████ ██████████████
                ██████████████ ██████████████ ██████████████
                ██████████████ ██████████████ ██████████████

                Comment


                • ...........
                  Last edited by R250015517; 07-05-2014, 02:19 PM.

                  Comment


                  • Support Ticket Opened [#128942]

                    Reality Squared Games

                    Greetings Champion Surgical93,

                    Thank you for reaching out to our team of Support Elves with your problem.

                    We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
                    Your case # is 128942, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                    If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.

                    The R2Games Support Elves

                    Comment


                    • my vip expired and try to renew,when i try to do that it say this "As VIP membership is currently still active on this character you can't renew it at this time." what can i do?
                      LoA IGN:KissOfDeath
                      S139 Haunted Junction
                      Guild:XFactor

                      B&H IGN:KissOfDeath
                      s42 Song of Valor
                      Guild: Raid

                      Comment


                      • same here i had 6 days left so i try renewal vip from moll point but my vip gain but just left 6 days and not yet email renewal in ... pls fix ty is about 15-60 mnt from this message i write
                        gerasi
                        s61 doomstone forest
                        guild highness
                        Name: gerasi
                        LvL: 93
                        Br: 4.5+ m
                        Server: 61 Doomstone Forest
                        Guild: FlyPoject
                        Alliance: Balkan

                        Comment


                        • haahahahahahhahah
                          Last edited by gerasi3000; 07-09-2014, 09:37 AM.
                          Name: gerasi
                          LvL: 93
                          Br: 4.5+ m
                          Server: 61 Doomstone Forest
                          Guild: FlyPoject
                          Alliance: Balkan

                          Comment


                          • Your case # is 130797, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                            If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
                            Name: gerasi
                            LvL: 93
                            Br: 4.5+ m
                            Server: 61 Doomstone Forest
                            Guild: FlyPoject
                            Alliance: Balkan

                            Comment


                            • hellooooo .... any can respon my request about this VIP from yesterday ?? ..... FIXED THAT BUGS VIP DAMN
                              Name: gerasi
                              LvL: 93
                              Br: 4.5+ m
                              Server: 61 Doomstone Forest
                              Guild: FlyPoject
                              Alliance: Balkan

                              Comment


                              • Support Ticket Opened [#132366]

                                Reality Squared Games

                                Greetings Champion R270799125,

                                Thank you for reaching out to our team of Support Elves with your problem.

                                We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
                                Your case # is 132366, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                                If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.

                                The R2Games Support Elves
                                ** i have gotten a reply mail about my case, i think it will be solved in a few days... so i'll probably have my vip in a week don't forward it ty...
                                Last edited by R270799125; 07-14-2014, 04:21 AM.
                                IGN: Cassiopeia
                                Guild: Your Fate
                                Server: [S153] Zephyr's Rage

                                Comment

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