Announcement

Collapse

Website Instability

We are aware of the issue with the website being unstable. The issue is currently being worked on. We thank you for your patience in the meantime.
See more
See less

Auto Renewal Bugged, and Not Receiving VIP

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • case # is 118328
    please help fix the problem

    Comment


    • Your case # is 118328, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
      If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.

      still not receive VIP renewal n reward diamonds

      Comment


      • ty finally i got my vip renewal n reward

        Comment


        • Your case # is 121831

          charged and not renewed

          thanks for the help

          Comment


          • Originally posted by LylithIT View Post
            Your case # is 121831

            charged and not renewed

            thanks for the help
            asnwered the response from the ticket but still haven't got renewal

            Comment


            • i didnt receive any diamonds or by mail from vip renewal. Your case # is 123546
              please help me...T_T

              Comment


              • Support Ticket [#125185]

                I don't have VIP and no answer yet...
                Character Name: 7raX (MeLLoW7raX) | Server: [S153] Zephyr's Rage | Class: Berserker Level 90
                ██████████████ ██████████████ ██████████████
                ██████████████ ██████████████ ██████████████
                ██████████████ ██████████████ ██████████████

                Comment


                • ...........
                  Last edited by R250015517; 07-05-2014, 02:19 PM.

                  Comment


                  • Support Ticket Opened [#128942]

                    Reality Squared Games

                    Greetings Champion Surgical93,

                    Thank you for reaching out to our team of Support Elves with your problem.

                    We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
                    Your case # is 128942, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                    If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.

                    The R2Games Support Elves

                    Comment


                    • my vip expired and try to renew,when i try to do that it say this "As VIP membership is currently still active on this character you can't renew it at this time." what can i do?
                      LoA IGN:KissOfDeath
                      S139 Haunted Junction
                      Guild:XFactor

                      B&H IGN:KissOfDeath
                      s42 Song of Valor
                      Guild: Raid

                      Comment


                      • same here i had 6 days left so i try renewal vip from moll point but my vip gain but just left 6 days and not yet email renewal in ... pls fix ty is about 15-60 mnt from this message i write
                        gerasi
                        s61 doomstone forest
                        guild highness
                        Name: gerasi
                        LvL: 93
                        Br: 4.5+ m
                        Server: 61 Doomstone Forest
                        Guild: FlyPoject
                        Alliance: Balkan

                        Comment


                        • haahahahahahhahah
                          Last edited by gerasi3000; 07-09-2014, 09:37 AM.
                          Name: gerasi
                          LvL: 93
                          Br: 4.5+ m
                          Server: 61 Doomstone Forest
                          Guild: FlyPoject
                          Alliance: Balkan

                          Comment


                          • Your case # is 130797, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                            If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
                            Name: gerasi
                            LvL: 93
                            Br: 4.5+ m
                            Server: 61 Doomstone Forest
                            Guild: FlyPoject
                            Alliance: Balkan

                            Comment


                            • hellooooo .... any can respon my request about this VIP from yesterday ?? ..... FIXED THAT BUGS VIP DAMN
                              Name: gerasi
                              LvL: 93
                              Br: 4.5+ m
                              Server: 61 Doomstone Forest
                              Guild: FlyPoject
                              Alliance: Balkan

                              Comment


                              • Support Ticket Opened [#132366]

                                Reality Squared Games

                                Greetings Champion R270799125,

                                Thank you for reaching out to our team of Support Elves with your problem.

                                We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
                                Your case # is 132366, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
                                If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.

                                The R2Games Support Elves
                                ** i have gotten a reply mail about my case, i think it will be solved in a few days... so i'll probably have my vip in a week don't forward it ty...
                                Last edited by R270799125; 07-14-2014, 04:21 AM.
                                IGN: Cassiopeia
                                Guild: Your Fate
                                Server: [S153] Zephyr's Rage

                                Comment

                                Working...
                                X