Auto Renewal Bugged, and Not Receiving VIP

[M_Alexandru]

Renewal bug

Hi there. My vip did not renewed automatically ,I have plenty of cash on my creditcard, did not recieved any diamonds and I got the message displayed that Is active.
Ig Nick : GOKUZ
Server : S39 Archangel

[Cara_may]

I have the same error as above.

VIP currently active. Then cancelled and re did it as it wouldn't show. Now this is what I get ..



when I press close, this is what I get ...

[Cara_may]

Pretty please can I have my VIP back? I can't do anything ....

[M_Alexandru]

HI. Can check back post no. 196? I have the same issue. Cannot Use Vip . Thank You

[M_Alexandru]

I'm entering in the 2-nd day without collecting Vip bonuses... again, chech please post no. 196.I have same issue. I'm paying to colect vip bonuses...but I can;t collect them for 2 days. Please fix this isuue. Hoping of compensation . Ty,have a great day.
L.E. : It has been solved,thank's .

[R22253955]

get charge 2 time for vip and still not have recive vip and bonus reward
case # is 201368
IGN : XdeathX
S 88 Mystforge Outpost

[R281413009]

Hi

I also can not renew the VIP, it's over now and I ran activate but I got a message like this in reply: As VIP membership is currently still active on this character you can't renew it at this time.

[Brooklyn1234]

yohoo .... S216 Abiss of Shitis is also bugged ... any of you interested?!

[R223284322]

No 206815. I dought the end result will cover all loses

[Inflamess]

# 207612
IG Name : Inflamess
[S114] Raven's Gaol

still having problems with ViP renewal

[turok86]

3 days already with no VIP reward, Alchemy attempts and Locks in Raiders

[p00oo]

3 days already with no VIP reward, Alchemy attempts and Locks in Raiders

ditto......

[nikoleta199329]

and i not collect rewards after update a tomorow.and not alchemy not have attemps.whay not?s8 captive amora

[R223284322]

Ticket 206815 just losing so much now, this doesn't just effect vip rewards, alchemy ect. it affects every thing such as devotion, hot events and the like, this is just sooooooo annoying now

[richelnina]

Your case # is 208441, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.

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