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EAST/GMT zone servers login issues

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  • solowingpixy
    replied
    same as before , screenshoot like mistika's, but mine exced size to upload but same thing

    Leave a comment:


  • Sidhe
    replied
    I know you all cannot access servers. Devs are aware of the issue, they are still checking, trying to figure out what makes them behave like they do, working to find a solution for this. It is still asking for time and all we can do for now is to wait for everything to be sorted out and fixed. I will come here with updates as soon as anything reaches me.

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  • Sharrija
    replied
    I waited 3 minutes....NOTHING!

    s.200
    IG: Mistika

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  • Sidhe
    replied
    Hello. Inflamess, please post your data (IGN). SYAMEIMARU, S277 - just, please, confirm the data. We need that to forward it for an individual checking, thank you.

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  • SYAMEIMARU
    replied
    Still not working for me either.

    SYAMEIMARU - uc27 (S227) - screenshot
    Last edited by SYAMEIMARU; 06-12-2019, 12:05 PM.

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  • Inflamess
    replied
    Click image for larger version

Name:	image_160943.png
Views:	2
Size:	750.3 KB
ID:	1986450
    Last edited by Inflamess; 06-12-2019, 11:27 AM.

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  • Inflamess
    replied
    good evening , still having issues on uc27 i haven't been able to log since this morning

    Click image for larger version

Name:	Capture.PNG
Views:	2
Size:	750.3 KB
ID:	1986452

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  • Sidhe
    replied
    UPDATE: All servers in the uc27 should be accessible and up by now. I have checked all of them, refreshed for each, it doesn't redirect to the start page/creating a new char page. I'm coming with a request, counting on your cooperation and understanding about this. Please come with a confirmation of the server being accessible or not. For the features or events which might not work,not load, not be accessible or which might return a Static data empty, a blank/void window, etc., or any other message showing they are not working, please mention all of them in your post, along with your data (IGN, server name and number). Screenshots or even video recordings to support your claim would be highly appreciated, if you have the possibility to do that. Thank you.

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  • Sidhe
    replied
    Good day to everyone. Server's issue is still under investigation. They are still trying to solve the login issue and the redirecting towards creating a new char after you refresh the game page (which personally, after checking and rechecking, I experienced again) and the features not working or being slow or unaccessible. I do not have, yet, a deadline for the fix they might apply or find. What I can tell is that I will come with news and updates as soon as they reach me.

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  • Sharrija
    replied

    It is starting to bother and annoy! The same thing every day! s.200 IG Mistika

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  • SYAMEIMARU
    replied
    At the time of Micky's post I was on the server (didn't refresh since TA), but response times were very slow (1-2 seconds for anything). Finally got a connection dropped popup and now i'm locked out too.

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  • val_69
    replied
    IG: Micky
    Server: 192 weeping (uc27)

    today was stuck at loading screen, cant play.. same like Inflamess, SYAMEIMARU problem..
    Last edited by val_69; 06-12-2019, 03:47 AM.

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  • Inflamess
    replied
    good morning , same issue this morning on uc27

    Click image for larger version

Name:	Capture.PNG
Views:	1
Size:	636.7 KB
ID:	1986436

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  • Sidhe
    replied
    UPDATE: For the players on uc27 - please, do not try to login or access servers anymore. At least for the period devs are investigating what is making your characters to be redirected to creating a new char. Issue you are encountering it is confirmed, forwarded to devs and it is under investigation right now, they are working to find a fix for it. Thank you for your patiently waiting for this to be sorted out, I am counting on your understanding and cooperation. I will come here with updates and news as soon as I get them.

    Leave a comment:


  • Sharrija
    replied
    I tried many times. First waited 3 minutes then refresh....next waited 5 minutes and again nothing..tried on 4 browsers and nothing!

    And have that problem only on s.200, others work good
    Last edited by Sharrija; 06-11-2019, 09:12 AM.

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