Announcement

Collapse

R2 LOGIN ISSUES

For recent R2 login issues, please log in through the website starting with "https": https://www.r2games.com. In addition, the bookmark of the saved URL may still contain the word "http", please change it to "https". If this does not work for you, please clear the cache and cookies to complete the most recent update, or try again with another browser. Thank you.
See more
See less

Missing Rewards

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Missing Rewards

    Missing Legendary Blueprint rewards on my 3 Top 1 rewards. Top1 Wings Top1 Talisman and Top1 Goddess
    Character name: BackGil
    Server: 7

    Attached Files

  • #2
    Originally posted by R21281359 View Post
    Missing Legendary Blueprint rewards on my 3 Top 1 rewards. Top1 Wings Top1 Talisman and Top1 Goddess
    Character name: BackGil
    Server: 7
    Sorry to hear about that. Will report that right now, could you also give me your full character name please? Including the S(###). Have you also sent in a ticket to R2 showing the same thing here?
    Last edited by Halt; 10-01-2019, 03:47 PM.

    Comment


    • #3
      You're Dev are slow. They cant even solve this problem. i email them and still no update. they keep on telling that they will tell the dev. but still nothing happen. been waiting for how many weeks now and still no update from you guys.
      Old Name: BackGil
      New Name: LEO
      Server: 283

      Comment


      • #4
        Also not only the TOP 1 Wing, GOddess, Talisman but also Magic Circle and Elf.

        Comment


        • #5
          Update: I already recieve my reward for the Top 1 Wing, Goddess and Talisman.

          But the Top 1 Magic Circle and Top 1 Elf i dont get those rewards

          Comment


          • #6
            Originally posted by arso.martinera
            Experienced the same thing, where should i report that?
            To report it please send in a ticket through the R2 website, provide screenshots please and of course your server + character name and what you are missing. Thank you!

            Comment


            • #7
              Originally posted by R21281359 View Post
              Update: I already recieve my reward for the Top 1 Wing, Goddess and Talisman.

              But the Top 1 Magic Circle and Top 1 Elf i dont get those rewards
              Sorry for the late response, have you sent in a ticket for the Top 1 Magic Circle and Top 1 Elf with screenshots? I can report it if so to help speed up the process.

              Comment


              • #8
                i did sent ticket from them. how can i get the screen shot its almost 45days past??

                Comment


                • #9
                  Originally posted by R21281359 View Post
                  i did sent ticket from them. how can i get the screen shot its almost 45days past??
                  Got it, sorry for such a long delay then. I have reported it and will hopefully get back to you very soon on it, do you still have your ticket number by chance to help speed it up?

                  Comment


                  • #10
                    i only answer them back to back thru email. i dont see the ticket number but i see case #: 717692

                    Comment


                    • #11
                      Originally posted by R21281359 View Post
                      i only answer them back to back thru email. i dont see the ticket number but i see case #: 717692
                      That works perfectly, thank you. I'll send in the information now.

                      Comment


                      • #12
                        Im still waiting for the update of my rewars. is this gonna take again another 40days to solve

                        Comment


                        • #13
                          Originally posted by R21281359 View Post
                          Im still waiting for the update of my rewars. is this gonna take again another 40days to solve
                          I currently have not heard back but I will double check, I'm sorry about all the waiting and thank you for being patient. I'll see what can be done.

                          Comment


                          • #14
                            after a week and still nothing. not even reply from the dev..

                            Comment


                            • #15
                              Originally posted by R21281359 View Post
                              after a week and still nothing. not even reply from the dev..
                              I was updated on this information and it is showing you received all the rewards on 10/22/2019 and had used them all within about 5 minutes of receiving them.

                              Comment

                              Working...
                              X