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Troubles logging in with client

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  • #46
    Originally posted by TheJudge1 View Post
    Same error showing on both client and browser.

    So i cannot access the game anymore ...

    lets hope the compensation is worth it ...
    Please, when logging on to the browser wait 10 seconds before clicking the "cancel" option on the popup reminding you to install the client immediately bypassing the popup causes the game to be unable to load appropriately. Thank you!

    Originally posted by Aeglironion View Post
    When does r2 plan on fixing the client?
    Unfortunately, I don't have any information on when the client will be fixed. I can confirm they are looking into what the issues are with the client login and working to correct them.
    Last edited by *Minori*; 01-04-2021, 02:43 PM.
    If you have a problem, need assistance and we can't help? Submit a ticket with R2 here
    Please, view the bug report list here - CS1
    Forum Rules are located here
    Please, view the bug report list here - CS2
    Looking for a guide? Try here.*

    CS1 - FAQ here

    Please, note my inbox is broken. Post your issue or question on the forums.

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    • #47
      Every other game on the client works , just not Crystal saga II it keeps showing the same error over and over ....

      Any updates on the situation ?
      It's important to make people happy, but you got to start by yourself

      Comment


      • #48
        Originally posted by TheJudge1 View Post
        Every other game on the client works , just not Crystal saga II it keeps showing the same error over and over ....

        Any updates on the situation ?
        The team is working to resolve the issue, but unfortunately, I do not have any information on the estimated time of resolving the issues with the client.
        Last edited by *Minori*; 01-08-2021, 02:09 PM.
        If you have a problem, need assistance and we can't help? Submit a ticket with R2 here
        Please, view the bug report list here - CS1
        Forum Rules are located here
        Please, view the bug report list here - CS2
        Looking for a guide? Try here.*

        CS1 - FAQ here

        Please, note my inbox is broken. Post your issue or question on the forums.

        Comment


        • #49
          CRYSTAL SAGA II is the ONLY GAME in this client that DOES NOT WORK! And that's really weird. i have tried a number of games from the client and they all work perfectly fine, even Crystal Saga 1 has no issue logging in. I THINK THEY ARE GOING TO SHUT THIS GAME DOWN REAL SOON. WE DESERVE AN EXPLANATION FOR THIS. I dont think it is possible for just one game to completely mess up like that but the rest of games on the same client works fine. AT LEAST HAVE THE GUTS TO TELL YOUR PLAYERS THET YOU ARE SHUTTING THE GAME DOWN , INSTEAD OF TELLING US YOU ARE WORKING ON THIS BECAUSE YOU OBVIOUSLY ARE NOT.

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          • #50
            I understand your frustrations with the client not functioning properly for CSII players, but they are working to resolve the issues. This is all the information I have available. I suggest submitting a ticket and pressuring for further updates. Thank you!
            If you have a problem, need assistance and we can't help? Submit a ticket with R2 here
            Please, view the bug report list here - CS1
            Forum Rules are located here
            Please, view the bug report list here - CS2
            Looking for a guide? Try here.*

            CS1 - FAQ here

            Please, note my inbox is broken. Post your issue or question on the forums.

            Comment


            • #51
              what a big disappointment...

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              • #52
                hey I have been having problems with the r2 client and it is the only way to play now because flash is officially dead now

                s48 creeping woods
                s48 Asura

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                • #53
                  wish i could take back a post just saw that Minori already spoke on this

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                  • #54
                    The browser on the left and the client on right both not working, even after waiting for 20sec and still browser not working.

                    Comment


                    • #55
                      Originally posted by jasonwaynemcqueen View Post
                      hey I have been having problems with the r2 client and it is the only way to play now because flash is officially dead now

                      s48 creeping woods
                      s48 Asura
                      Thank you. I will forward your name to the team!
                      If you have a problem, need assistance and we can't help? Submit a ticket with R2 here
                      Please, view the bug report list here - CS1
                      Forum Rules are located here
                      Please, view the bug report list here - CS2
                      Looking for a guide? Try here.*

                      CS1 - FAQ here

                      Please, note my inbox is broken. Post your issue or question on the forums.

                      Comment


                      • #56
                        two weeks with that problem, its very sad how this game wil be die :/

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                        • #57
                          Why Always like that ? im already try 50x
                          Attached Files

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                          • #58
                            Always clear cache

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                            • #59
                              you have to do something, players will leave the game because in two weeks your team not do anything for solve our situation, its very sadly

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                              • #60
                                I've placed tickets and still nothing has been done. Even the response they give leads to NOTHING. This is sad considering they had over a year to prepare

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