8/29 Roll Back Issue Announcement

[aysaisla]

Hi my char also got affected like my level, items & quest, how can we create a ticket, any procedure how?

http://www.r2games.com/support/
game issues >
Items and rewards>
missing items>
submit a ticket


It will ask u your private infos like email that u shouldnt post here on forum just there... server, character affected
Subject (i put Rollback issues on mine) then details

[R2109499284]

Yeah right... as if r2 only did this on maintence... once upon a time it did a random time.. and called a random emergency shutoff.. so u expect us to vid ourselves 24/7 cuz r2 just that great? Gonna skyrocket on my yt...

I don´t really expect anybody to do that, it´s just a habit that I got into because I´m not willing to quit playing the game but I know that somebody that works on this game will eventually screw up. By now I´m pretty damn sure that it´s not an "if" and rather a "when again". I´ve got more alts than I should name and I´m still trying to document just about anything because my trust in (parts of) the team working on this game has been severely damaged. I´m not saying that people should do it to this extreme but that documenting some of the major stuff might be worth it (like R4 imbues with the last patch etc.).

[aysaisla]

Well i did mine. So this is 2 week roll so had to give aug16 not the one after

[matteblack99]

ATTENTION PLAYERS!

If you were affected by the rollback issue please file a ticket with the following information for assistance, for example, levels, items, crystal, etc. You'll need to include your character and server if you've purchased crystal and are missing that you'll need to include proof of purchase. Any screenshots you have documenting this information will help to speed up the process.

Thank you for your understanding!

Thank you. Luckily only one thing changed for us and that was our guild level, I think we will avoid any issues and more trouble for you guys and just re-level our guild. Thanks for the hard work, I'm sorry to all that got affected x.x

[*Minori*]

I understand player frustration, but tickets are required to help assist you with what you're missing. I do not currently have information on what's going to be done in regards to this, but there will be compensation that has yet to be determined following next weeks maintenance.

[Caia_R21125326]

I understand player frustration, but tickets are required to help assist you with what you're missing. I do not currently have information on what's going to be done in regards to this, but there will be compensation that has yet to be determined following next weeks maintenance.

yes compensate us with unlimited inventory please.. so we wont have to use alts as storage

[aysaisla]

So after morethan a day of this rollback.. any news whatsoever so far? Or have to wait 3days fr our tickets to arrive first?

[*Minori*]

yes compensate us with unlimited inventory please.. so we wont have to use alts as storage

LOL, I would love to provide that, but that's out of my hands.

[GameStop2]

If we could push for 1 more page vault 5 more pages in bags we'd be fine and mitigate most use for alts.

[R2109890201]

Hello, i think the forward rollback is not applied in this maintenance, any response R2 team? thanks!

[R22933367]

Hey minori, my toon not gonna back, whats dev doing now?

[R22933367]

10 GPOW? patron tribute? dont joke pls

[teacrystalsaga2016]

Great compensation lol. I lost immortal feag I , in my devine soul but at least i got 10 gpows for my already maxed tenets

[maria145shigure]

R2, are you insane?
think twice!! you have to start over.

[youkugekki]

what a joke