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  • #16
    Originally posted by Syrnn View Post
    Hi,

    We can't submit a ticket without a character name to select.

    Please advise.
    same prob here sending ticket need a character name.

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    • #17
      Made a new R2 account never played on it. Sent all info they wanted and still No TOON. What if I wasn't a heavy buyer I don't get my toon. Cause guess what still no toon and really getting mad. Why can't R2 just clone our dang accounts like Yeeps did for players...This merge wasn't our screw up but we are the ones that being putting thru the ringer... We want our toons back!!!!!

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      • #18
        When i want to send a ticket it want character name... cannot send it...

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        • #19
          cant submit character name needed

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          • #20
            ty gm my character is restored

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            • #21
              Hi all. You do need a character to send in a ticket.

              Please use any existing character you have, or create/use another account and make a character on any server for the purpose of sending in your ticket.
              New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

              Received a random forum error? Refresh the page first, sometimes the error message is the error.

              Some inboxes are broken, including mine. Please don't send me private messages at this time.

              Rules of the Forum are found here.

              R2Games Ticket System for browser games: https://www.r2games.com/support

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              • #22
                i waiting for a 2nd reply of the r2 they say i will make a new r2 account i reply to the this is my new account and i wod like to put my char her but they dont reply...this account is clean...
                layla

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                • #23
                  i already login my Main char but i check my 2nd char no reply on r2.i already pass the info of my 2nd char..pls help me..

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                  • #24
                    Ok so, i have filed all my information exactly as stated to have the crystal i purchased on my joyo character refunded on my new character, never got a pm saying more info was needed and yet i log in today and find no crystal. Whats the deal here people.

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                    • #25
                      For of the "I have my main, not my alt" questions, please send them in a ticket, following the format in the first post.

                      For crystal refunds not received, I am currently collecting information about that. I need to hear from people who chose that option- whether you got them or not.
                      New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                      Received a random forum error? Refresh the page first, sometimes the error message is the error.

                      Some inboxes are broken, including mine. Please don't send me private messages at this time.

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: https://www.r2games.com/support

                      Comment


                      • #26
                        Sounds good, hopefully this can be fixed soon..

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                        • #27
                          am i the only one who opted for a crystal refund? -_-

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                          • #28
                            No, there were others. This is currently being looked into, and you should receive the crystals soon. Thank you for your patience.
                            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                            Received a random forum error? Refresh the page first, sometimes the error message is the error.

                            Some inboxes are broken, including mine. Please don't send me private messages at this time.

                            Rules of the Forum are found here.

                            R2Games Ticket System for browser games: https://www.r2games.com/support

                            Comment


                            • #29
                              Thanks memorylane hopefully they'll put Dee's crystals on for her vip purchase too >_< lol

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                              • #30
                                missydee did you get your account already in joyo ?

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