Announcement
Collapse
Official Community Discord Server
Need help? Found a bug? For faster assistance, join our Discord: https://discord.gg/VFMzFDqKq5
See more
See less
Auto Renewal Bugged, and Not Receiving VIP
Collapse
X
-
-
Support Ticket Opened [#132366]
Reality Squared Games
Greetings Champion R270799125,
Thank you for reaching out to our team of Support Elves with your problem.
We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
Your case # is 132366, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.
The R2Games Support Elves
** i have gotten a reply mail about my case, i think it will be solved in a few days... so i'll probably have my vip in a week don't forward it ty...Last edited by R270799125; 07-14-2014, 04:21 AM.
Leave a comment:
-
hellooooo .... any can respon my request about this VIP from yesterday ?? ..... FIXED THAT BUGS VIP DAMN
Leave a comment:
-
Your case # is 130797, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
Leave a comment:
-
-
same here i had 6 days left so i try renewal vip from moll point but my vip gain but just left 6 days and not yet email renewal in ... pls fix ty is about 15-60 mnt from this message i write
gerasi
s61 doomstone forest
guild highness
Leave a comment:
-
my vip expired and try to renew,when i try to do that it say this "As VIP membership is currently still active on this character you can't renew it at this time." what can i do?
Leave a comment:
-
Support Ticket Opened [#128942]
Reality Squared Games
Greetings Champion Surgical93,
Thank you for reaching out to our team of Support Elves with your problem.
We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
Your case # is 128942, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.
The R2Games Support Elves
Leave a comment:
-
i didnt receive any diamonds or by mail from vip renewal. Your case # is 123546
please help me...T_T
Leave a comment:
Leave a comment: