Auto Renewal Bugged, and Not Receiving VIP

[hisokajp]

My ticket has been opened for 24h and still no reply... I have already lost a day worse of VIP Alchemy, VIP packs and suffering all the CD problems... please fix ASAP

Your case # is 68252, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.

[R2106357]

Your case # is 68345, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
lmao

[R250470953]

Your case # is 68289, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
The R2Games Support Elves

[R251671741]

ticket #68247

[R23874581]

ok, here's right after i refresh

Here's page 2, after i've clicked continue...shouldn't there be 4 digits at the end?

And this is the message i get when I press close.

Note that on page 2 and 3, vip doesn't say activate anymore, says vip2
original activation button only glows for like th first 10-15 seconds btw.

[R23874581]

tried to renew/activate... when i press the close button, tells me vip activation was just cancelled...pls fix again thank you Chelios S108, also my gf couldn't renew Trinity s108

[R2106357]

So my VIP is about to expire in a day and i want to make sure that i don't lose any of the benefits because it hasnt renewed automatically. Should i submit a ticket? ReNieJr, S38

[R23874581]

it's the vip cards making things bug by the way...i'm gonna get vip later, so i need ya'll to fix me asap, already know it won't go through from previous experience,
Chelios, S108

[Sucdepere]

Hello i send a ticket yesterday about not renewing not starting with april mounth but the month after april . may . and right now im out of vip . here is the message when i tryed to activate it ( As VIP membership is currently still active on this character you can't renew it at this time.)

Trinity [S49] Evil Incarnate

[sybrius01]

Your case # is 67733, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail
said up top to post your ticket number here hope u can help me

[SilverFly]

I have been trying to get it through the tech support person that I cannot get paypal to work for vip. Numerous times now. And all I get its my end. There is only one way for paypal to work or a credit card. I have tried 3 different computers and 2 different internet companys. It is not working. Can someone please help me with this issue???? Or fix the problem on r2s end.

[titi2205]

Hello

can you please check my vip also, it did not auto-renew. here my tiket reference.

We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.

Your case # is 67527, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.

If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.

Server : S94 Lonewind Forest
Perso : Sylphide

[MLeigh]

Your case # is 67448, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.

[R247062629]

Your case # is 66963, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
The R2Games Support Elves

[Keyoke1]

#66404 supposedly been being worked on for the last 3 days. According to other players it took 1-2 days to get it fixed while their VIP Card from the last mess up was still activated. Now I'm just losing out on stuff I should be getting.