1st recharge Package not received

[EdgeLOA]

i got the email but the reply did not get sent but i understand about the banning of the character hero but i would like to have the diamond applied to sith1369 account if possible and if not then go ahead and apply to mjyoda1369 account please

Open a support ticket here regarding this, if you have already created a ticket give me your Case #.

[mjyoda1369]

i got the email but the reply did not get sent but i understand about the banning of the character hero but i would like to have the diamond applied to sith1369 account if possible and if not then go ahead and apply to mjyoda1369 account please

[demonic13maul69]

i recharged 1000 diamonds on what i believed to be my account sith1369 on sever 244 and it has turned out to have started me a new account instead on 244 what do i do to get my diamonds on the right account?

[Gurothos]

help me please... i recharge $39.99 but I didn't receive any packs or crystals..... but my bank is debited.. please do something...

Was that your first recharge ?

[R212995659]

help me please... i recharge $39.99 but I didn't receive any packs or crystals..... but my bank is debited.. please do something...

[Rubedo]

you need to file a ticket with screenshots if possible thank you.

[Coravette]

Did not recieve the 1500 diamonds for the first recharge of 2000 diamonds. None of the collect buttons activated.

S240-Malign Abyss
TheCure

[Satpamneraka]

i don't get the crystal yet for the first time recharge.. help please

[R271418689]

Sir,,, Having Dias From offer is legit ?

[LadyNnyv]

You have to recharge a certain amount... 100 or 200 I think. I wasn't paying a lot of attention when I did it, but I had recharged over 260 diamonds from surveys etc before collecting the first recharge pack. Hope this helps!

[RosalynFae]

So... free offers/surveys no longer apply... then why state that ANY amount can be recharged to fulfill the requirements? If it's going to need a recharge of about 300 diamonds or more then it should state that. I just went and did a bunch of offers/surveys to find out that I can no longer get the pack now.

IGN: RosalynFae on S1 Nocturna's Tears (just in case)

[Anofnit]

iIGN Serker
server S72

i recharge for first recharge and dont have my reward

[R227952682]

dear gm please help me, i just do recharge 4000diamond, but why i dont receipt the diamond. my diamond still not change. please help me and your reply. thank you.

[R271115421]

Server: S175
IGN: Saiky

i just recharge for vip and didnt get the starter pack please resolve ASAP thank you..

[R272488209]

Frost Fortress
Mynx

pritty sure i didnt get my 1st recharge pack.