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Auto Renewal Bugged, and Not Receiving VIP

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  • apisapis
    replied
    No aswer , no reply , and my vip is still not activated , i've been waiting for 1 day and a few of hours !
    Oh god damn it ! Fix this bug soon !

    Leave a comment:


  • R23024424
    replied
    We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
    Your case # is 51955, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
    If you have any additional comments regarding this issue, or information you want to add to help us solve your problem simply respond to this e-mail and be sure to put any new information above the line at the top of this e-mail.

    The R2Games Support Elves

    - Can't buy new VIP, keeps telling me it is still active when i try.
    Last edited by R23024424; 03-08-2014, 06:22 AM. Reason: better wording

    Leave a comment:


  • apisapis
    replied
    Greetings Champion apisapis,
    Thank you for reaching out to our team of Support Elves with your problem.
    We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
    Your case # is 52188, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
    If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
    The R2Games Support Elves

    Leave a comment:


  • apisapis
    replied
    Your case # is 51793, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
    If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
    The R2Games Support Elves

    Leave a comment:


  • apisapis
    replied
    already fix ? so i can get back my VIP sir ?

    Leave a comment:


  • FlufflePuff
    replied
    52132
    51793
    51960
    51793

    Have been forwarded. Sorry for the delay. Been very busy lately, haven't had too much time to access the forums. Just able to access the bare minimum.

    Leave a comment:


  • apisapis
    replied
    still nothing reply in here , how long should i have to wait for this again ?
    this is my vip ticket #51793
    id ; apisapis
    server 63 (stone canyon ) please fix this bug

    Leave a comment:


  • R23874581
    replied
    Greetings Champion R23874581,
    Thank you for reaching out to our team of Support Elves with your problem.
    We’re sorry you’re having difficulties, but don’t despair, a support case has been created concerning your issue, and a Support Elf from the appropriate workshop will be contacting you shortly.
    Your case # is 52132, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
    If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.
    The R2Games Support Elves

    Leave a comment:


  • Tigion
    replied
    Support Ticket Opened [#51960]

    getting tired of slow response losing gems losing stam now lost VIP fix it up why add more content when there is still bugs in game

    Leave a comment:


  • apisapis
    replied
    my ticket #51793 , please i just renewal it , get 8 hours of waiting make me comfortable mod , come on mod -_-

    Leave a comment:


  • apisapis
    replied
    Vip

    my ticket is #51793 i still not receiving VIP when i renewal yesterday

    Leave a comment:


  • apisapis
    replied
    VIP issue

    please help
    Originally posted by apisapis View Post
    Your case # is 51793 , but i didnt receive any VIP , i just buy it , how i should to do now ?
    please help me :'(
    apisapis on server 63

    Leave a comment:


  • apisapis
    replied
    please help
    Originally posted by apisapis View Post
    Your case # is 51793 , but i didnt receive any VIP , i just buy it , how i should to do now ?
    please help me :'(
    apisapis on server 63

    Leave a comment:


  • apisapis
    replied
    Your case # is 51793 , but i didnt receive any VIP , i just buy it , how i should to do now ?
    please help me :'(
    apisapis on server 63

    Leave a comment:


  • apisapis
    replied
    this is my vip ticket number #51793

    Leave a comment:

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